Description
Position Overview
Were seeking an experienced Yardi Software Trainer to help our property management teams get the most out of Yardi Voyager 7 RENTCafé CRM and Maintenance IQ.
This role combines hands-on system expertise with a passion for teaching others. The Yardi Trainer will be responsible for developing and delivering both in-person and virtual training sessions to property managers leasing consultants maintenance staff and accounting teams.
The position includes regular site visits throughout Southern California and travel to Northern California every eight (8) weeks for live in-person training sessions.
This individual will serve as the bridge between corporate operations and on-site teamshelping standardize best practices enhance efficiency and ensure consistent and accurate use of all Yardi platforms.
Key Responsibilities
- Lead engaging hands-on training sessions for staff on Yardi Voyager 7 RENTCafé CRM and Maintenance IQ.
- Provide ongoing training and support for staff on various learning platforms such as Grace Hill and others
- Create maintain and update clear training materials guides and process documentation tailored to different user roles (leasing management accounting and maintenance).
- Conduct on-site and virtual support during system rollouts upgrades and troubleshooting.
- Partner with IT Accounting and Operations to streamline workflows and ensure efficient adoption of Yardi systems.
- Perform periodic property visits to provide refresher training address challenges and ensure system consistency across teams.
- Track trainee progress and provide detailed performance feedback to management.
- Assist in new-hire onboarding and Yardi system orientation.
- Stay current on Yardi product updates releases and best practices incorporating improvements into training programs.
Requirements
- Proficiency in Yardi Voyager 7 RENTCafé CRM and Maintenance IQ (required).
- 3 years of Yardi experience within property management or accounting functions.
- Strong working knowledge of Microsoft Office (Excel Word PowerPoint Outlook).
- Excellent communication presentation and problem-solving skills.
- Prior training or implementation experience in a property management environment.
- Valid Drivers License and Insurance
- Ability to travel throughout Southern California and to Northern California every eight weeks for in-person training.
- Bilingual (Spanish/English) preferred.
- Bachelors degree preferred or equivalent professional experience.
Preferred Skills
- Familiarity with Fair Housing compliance and property management operations.
- Experience teaching diverse teams and adapting to different learning styles.
- Confidence presenting to both corporate and field audiences.
- Highly organized self-motivated and capable of working independently.
Compensation & Benefits
- Competitive salary
- Health dental and vision insurance
- Paid time off and holidays
- Mileage reimbursement for travel between sites
- Ongoing professional development opportunities
Salary Description
$70000-$80000
Full-timeDescriptionPosition OverviewWere seeking an experienced Yardi Software Trainer to help our property management teams get the most out of Yardi Voyager 7 RENTCafé CRM and Maintenance IQ.This role combines hands-on system expertise with a passion for teaching others. The Yardi Trainer will be...
Description
Position Overview
Were seeking an experienced Yardi Software Trainer to help our property management teams get the most out of Yardi Voyager 7 RENTCafé CRM and Maintenance IQ.
This role combines hands-on system expertise with a passion for teaching others. The Yardi Trainer will be responsible for developing and delivering both in-person and virtual training sessions to property managers leasing consultants maintenance staff and accounting teams.
The position includes regular site visits throughout Southern California and travel to Northern California every eight (8) weeks for live in-person training sessions.
This individual will serve as the bridge between corporate operations and on-site teamshelping standardize best practices enhance efficiency and ensure consistent and accurate use of all Yardi platforms.
Key Responsibilities
- Lead engaging hands-on training sessions for staff on Yardi Voyager 7 RENTCafé CRM and Maintenance IQ.
- Provide ongoing training and support for staff on various learning platforms such as Grace Hill and others
- Create maintain and update clear training materials guides and process documentation tailored to different user roles (leasing management accounting and maintenance).
- Conduct on-site and virtual support during system rollouts upgrades and troubleshooting.
- Partner with IT Accounting and Operations to streamline workflows and ensure efficient adoption of Yardi systems.
- Perform periodic property visits to provide refresher training address challenges and ensure system consistency across teams.
- Track trainee progress and provide detailed performance feedback to management.
- Assist in new-hire onboarding and Yardi system orientation.
- Stay current on Yardi product updates releases and best practices incorporating improvements into training programs.
Requirements
- Proficiency in Yardi Voyager 7 RENTCafé CRM and Maintenance IQ (required).
- 3 years of Yardi experience within property management or accounting functions.
- Strong working knowledge of Microsoft Office (Excel Word PowerPoint Outlook).
- Excellent communication presentation and problem-solving skills.
- Prior training or implementation experience in a property management environment.
- Valid Drivers License and Insurance
- Ability to travel throughout Southern California and to Northern California every eight weeks for in-person training.
- Bilingual (Spanish/English) preferred.
- Bachelors degree preferred or equivalent professional experience.
Preferred Skills
- Familiarity with Fair Housing compliance and property management operations.
- Experience teaching diverse teams and adapting to different learning styles.
- Confidence presenting to both corporate and field audiences.
- Highly organized self-motivated and capable of working independently.
Compensation & Benefits
- Competitive salary
- Health dental and vision insurance
- Paid time off and holidays
- Mileage reimbursement for travel between sites
- Ongoing professional development opportunities
Salary Description
$70000-$80000
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