Business Director Toronto

About billups:

Were a 450-person team spread across North America Asia Oceania Europe and the Middle East united by one mission: transforming OOH into something smarter measurable and unforgettable for advertisers & brands. For over 20 years weve grown by empowering curious collaborative people who want to do work that matters. Join us and bring your talent to a connected passionate respected awarded global team where youll be seen valued and part of building whats next. Together we are building the future of OOH Media.

The Role:

We are seeking a Business Director to lead our Client Services team and drive strategic growth across a portfolio of high-profile clients. This role partners closely with senior leadership (MD Regional CEO and Head of Media) to ensure we deliver best-in-class OOH planning flawless execution and measurable impact for our clients.

What youll bring:

• 12 years of media experience with deep expertise in OOH strategy planning and buying.

• Proven success in leading high-performing client-facing teams across multiple regions.

• Track record of building strong client relationships and delivering strategic measurable results.

• Strong negotiation storytelling and business development skills.

• Ability to manage complexity with a solutions-driven growth mindset.

• Bachelors degree in advertising marketing or related field (or equivalent experience).

Main Duties and Responsibilities:

Client Leadership & Strategy

• Lead the Client Services function ensuring client needs are proactively met and exceeded.

• Oversee the development of strategic media plans that maximize budgets and deliver against KPIs.

• Build and grow senior client agency and vendor relationships serving as a trusted partner.

• Represent billups at client meetings pitches industry events and thought leadership forums.

Team Leadership & Development

• Directly and indirectly manage a multi-level team of account leads ensuring high standards of delivery collaboration and growth.

• Provide coaching training and mentorship to build client service excellence across the team.

Business Growth

• Identify and convert new business opportunities in partnership with the Client Development function.

• Drive organic growth by strengthening existing client relationships and diversifying revenue streams.

• Contribute to business planning forecasting and budget delivery across the Client Services function.

Operational Excellence

• Champion consistency efficiency and innovation across planning buying and reporting processes.

• Ensure timely activation campaign reporting and adoption of best practices and tools.

• Collaborate with internal teams (Investment Marketing Design and Platform Solutions) to ensure cross-functional alignment and client satisfaction.

Required Experience:

Director