Germain Lexus of Naples
Technology Specialist
Naples FL
At Germain our mission is to attract develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason one customer at a time.
As a Technology Specialist you will be responsible for working directly with customers and sales/service staff by providing detailed explanations of innovative services and all aspects of features technology connectivity and general questions.
Responsibilities:
Maintain current knowledge of products technologiesand trends to provide to customers and colleagues
Be informed about the competitor products and technologies
Work with Sales Staff and managers on an as needed basis to carry out analyses and find out interests/specific preferences of the customers
Meet and greet customers to begin Sales Process.
Execution of test drive (support activities for the sales consultant) and detailed handover of the customer to the sales consultant
Prepare test drive car in advance (fuel cleanliness preheat/cool down car in winter/summer place refreshments enter suitable radio channel and exciting test drive route in navigation system)
Preparation and complete execution of second delivery (Connect activation additional explanations and other services if not done in the first delivery)
Requirements:
Must have a proven background in retail sales and or/customer service
Background using selling training and/or explaining technology and complex features and processes to customers
Proficient with MS office product suite
Ideal candidate has experience in Luxury Customer Care/Customer Service Position
Germain Offers:
Comprehensive Coverage & Health Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether youre an industry veteran or looking to begin your career in the exciting fast-paced world of automotive retail well provide you with the tools training and opportunities to help you succeed.
For immediate consideration visit us at.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
LP
Required Experience:
IC
Germain Lexus of Naples Valet Naples, FL Full-Time Pay based on experience Germain Offers: Medical, Dental, and Vision Insurance 401(k) Savings Plan Paid ...