Enterprise Account Director, Government Utilities
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About InvoiceCloud:
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025 including USA TODAY and Boston Globe Top Workplaces multiple SaaS Awards wins for Best Solution for Finance and FinTech and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services as well as our leadership in AI maturity and responsible innovation. Its an award-winning purpose-driven environment where top talent thrives. To learn more .
Job Details
InvoiceCloudis experiencing rapid growth and seeking an Enterprise Account Director to expand our presence in the Government and Utility this role you will lead complex enterprise sales cycles engage high-profile stakeholders and positionInvoiceCloudas a strategic partner for organizationsseekingmodern customer-friendly billing and payment solutions.
You will bring deep industryexpertise exceptional relationship skills and a consultative mindset to advance digital transformation across essential public service organizations. Success requires strategic thinking strong business acumen and the ability to influence senior decision-makers in long-cycle public sector sales environments.
Success Profile:
Success in this role is anchored inInvoiceCloudsCore Competencies. These competencies reflect the mindsets and behaviors that define success in this role. We outline how each competency translates into real-world actions and outcomes specific to this role.
Customer Centric
- Cultivates trusted consultative relationships with government and utility decision-makers including C-level leaders elected officials and operational stakeholders.
- Demonstrates understanding of public sector and utility billing workflows regulatory considerations procurement cycles and customer experience priorities.
- Uncovers clientneeds throughdeep discovery translating challenges into solutions usingInvoiceCloudsplatform.
- PositionsInvoiceCloudas a long-term partner by sharing industry insights best practices and strategies that enhance operational efficiency and customer satisfaction.
- Representsthe voice of the customer internally influencing product roadmap conversations and cross-functional alignment.
Results Driven
- Drives new enterprise revenue by prospecting qualifying and closing opportunities within target markets and territories.
- Leads complex sales cycles end-to-end from discovery through negotiation and contracting navigating public sector processes effectively.
- Designs data-driven account strategies that accelerate pipeline velocity expand market penetration and exceed annual quota targets.
- Leverages competitive intelligence and market analysis to positionInvoiceCloudsvalue clearly and compellingly.
- Attendsindustry conferences trade shows and networking events to build presenceidentifyopportunities and accelerate relationship development.
Takes Ownership
- Manages assigned territory andpipelinewith discipline accuracy and accountability ensuring predictable forecasting and execution.
- Leads all aspects of the sales process working independently while coordinating closely with marketing product alliances and customer success teams.
- Demonstrates strong negotiation capabilities structuring agreements that create mutual value while safeguarding long-term client success.
- Maintains detailed records of activity opportunities conversations and decisions in CRM systems.
- Adapts quickly to changing client needs market shifts and internal prioritiesdemonstratingresilience and sound judgment.
Drives Efficiency
- UsesCRM dashboards reporting tools and automated workflows to managepipelineefficiently and prioritize high-impact activities.
- Organizes deal cycles to streamline communication across internal stakeholders reducing friction and accelerating time-to-close.
- Appliesstructured territory planning ensuring consistent outreach prospecting and market coverage.
- Refines sales processes byidentifyingbottlenecks improving handoffs and applying lessons learned to future engagements.
- Communicates clearly and concisely with both technical and non-technical audiences ensuring alignment throughout the sales lifecycle.
Innovative
- Employs a consultative sales approach to reimagine digital billing and payment experiences for public sector and utility organizations.
- Brings creative deal strategies messaging and value engineering techniques that differentiateInvoiceCloudin competitive environments.
- Leverages AI-assisted tools for research proposal development content creation and sales analysis to enhance productivity and impact.
- Shares innovative ideas and market insights that help shapeInvoiceCloudsgo-to-market strategy and product direction.
- Identifiesemerging trends and technologies that influence customer expectations and industry transformation.
Requirements
- 10 years of enterprise sales experience preferably within government or utility sectors
- Strong understanding of public sector procurement processes budget cycles and enterprise sales dynamics
- Proven success selling SaaS or technology solutions in long-cycle consultative environments
- Exceptional communication presentation and interpersonal skills with the ability to influence C-level executives
- Demonstrated ability to build strategic relationships and manage complex stakeholder landscapes
- Strong business acumen and ability to translate client challenges into actionable solutions
- Expertisein negotiation deal structuring and navigating complex contractual processes
- Proficiencywith CRM systems and Microsoft Office Suite
- Bachelors degree in Business Sales Marketing or related field; MBA preferred
- Travel: Travel to client sites industry conferences and regional meetings asrequired.
Benefits
We offer a competitive benefits program including:
- Medical dental vision life & disability insurance
- 401(k) plan with company match
- Flexible Time Off (FTO) wellbeing days paid holidays and summer Fridays
- Mental health resources
- Paid parental leave & Backup Care
- Tuition reimbursement
- Employee Resource Groups (ERGs)
Base salary is onecomponentof total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The aboverepresentsthe expected base compensation range for this job requisition.Ultimately indeterminingyour paywellconsider many factors including but not limited to skills experience qualifications geographic location and other job-related factors.
InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race color religion age sex nationality disability genetic information veteran or military status sexual orientation gender identity or expression or any other characteristic protected under applicable laws.
This commitment applies to all aspects of employment including recruitment hiring placement promotion termination layoff recall transfer leave compensation and training.
If you require a disability-related or religious accommodation during the application or recruitment process and wish to discuss possible adjustments please contact .
Click here to review InvoiceClouds Job Applicant Privacy Policy.
For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases employees or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.
Required Experience:
Director
Key Skills
- SAAS
- Customer Service
- Cloud
- Healthcare
- Account Management
- CRM
- Salesforce
- Infrastructure
- Client Relationships
- New Customers
- Territory
- Trade shows
- Sales Goals
- Sales Process
- Analytics
About Company
Invoice Cloud provides simple online electronic bill payment solutions that improve customer engagement and increase e-payment adoption. Schedule A Demo Today.
