Technical Inside Sales Specialist

Rosemont, IL - USA

Monthly Salary: Not Disclosed

Posted on: 11 days ago

Vacancies: 1 Vacancy

Department:

Customer Service

Job Summary

Description

We are looking for a Technical Inside Sales Specialist with strong technical expertise and a customer-first mindset to support our Engineered-To-Order (ETO) product lines across IEC/NEC markets. In this role you will serve as a key liaison between customers and internal teamstranslating complex technical requirements into precise value-driven quotations and solutions.

Your work will ensure that each custom order meets international compliance standards drives customer satisfaction and contributes to the success of our industrial automation portfolio.

Job Responsibilities

Develop accurate timely quotations for Engineered-To-Order (ETO) products based on customer RFQs.

Serve as the primary technical sales contact offering expert guidance and detailed product recommendations.

Manage ETO orders from quotation through fulfillment ensuring quality and compliance throughout the manufacturing process.

Interpret and apply customer electrical specifications to meet IECEx ATEX and NEC standards.

Collaborate closely with engineering pricing manufacturing and customer support teams to deliver competitive on-time proposals.

Provide exceptional customer service through clear communication technical insight and proactive follow-up.

Support continuous improvement initiatives for ETO quoting workflows and customer experience.

Maintain up-to-date data and documentation within CRM and ERP systems (e.g. Oracle Vendavo).

Identify opportunities to enhance customer satisfaction product alignment and long-term relationships.

WHO YOU ARE

You build customer relationships. You utilize systems and technology to stay on track. You make new connections and build relationships in other areas and teams. You learn to streamline processes and cut out redundancy

Required Qualifications Education Skills and/or Experience

5 years of related experience with a bachelors degree; or 3 years and an advanced degree; or equivalent work experience.

Strong technical aptitude and ability to understand complex electrical products.

Proficiency with Microsoft Office Suite (Word Excel Outlook).

Excellent communication skillsboth verbal and written (English).

Ability to follow written and verbal instructions accurately.

Preferred Qualifications Education Skills and/or Experience

5 years of experience in technical sales or related roles (engineering quotations or technical support).

Working knowledge of NEC IECEx and ATEX standards.

Experience in one or more of the following areas:

o Marketing or Pricing Management

o Quotations or Engineering Support

o Customer or Technical Support

Familiarity with ERP systems (e.g. Oracle).

Experience with hazardous area products is a plus.

Our Culture & Commitment to You:

At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursementemployee resource groups recognition andmuch more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacationandholidayleave.

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Required Experience:

DescriptionWe are looking for a Technical Inside Sales Specialist with strong technical expertise and a customer-first mindset to support our Engineered-To-Order (ETO) product lines across IEC/NEC markets. In this role you will serve as a key liaison between customers and internal teamstranslating c...