Location:
Raleigh North Carolina United States
Job ID:
R0111384
Date Posted:
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
IT Telecom & Internet
Job Schedule:
Full time
Remote:
No
Job Description:
The Opportunity
Join Hitachi Energy Transformers Business Solutions IT Organization as a Multi-Site IT Site Delivery Manager where youll lead IT service delivery for a cluster of factories and offices across a geographical area. This is your chance to shape IT operations that drive business growth and innovation. Youll be the trusted partner for site leadership ensuring seamless infrastructure robust cybersecurity and reliable application this dynamic role youll manage vendor relationships guide IT professionals and champion process excellence to deliver exceptional service performance. If you thrive in a fast-paced environment and love solving complex challenges this is the opportunity to make a real impact.
Responsible to ensure compliance with applicable external and internal regulations procedures and guidelines.
How Youll Make an Impact
Lead IT service delivery for multiple sites and factories.
Act as the primary contact for IT suppliers and global teams.
Oversee ticket management triage and escalation processes.
Drive infrastructure support and governance onsite.
Manage IT build projects and ensure machine connectivity.
Provide first-line application support and cybersecurity response.
Plan and control IT budgets for assigned sites.
Guide and develop IT team members for success.
Site IT Site Delivery Managers- Work Onsite to the site or factory cluster you are assigned to.
Your Background
Bachelors degree in Computer Science or Engineering or 10 years of IT experience.
Minimum 7 years in IT roles with 3 years in IT management.
Strong project management experience in global environments.
Experience in complex stakeholder scenarios cross-functional problem solving and advanced understanding of IT procedures and policies together with end-to-end business processes knowledge.
Flexibility to manage multiple shifts of IT resources in a factory environment.
Expertise in ITIL cybersecurity and infrastructure operations.
Fluent in English and local language of the region.
Experience in manufacturing IT environments is a plus.
Tools:
MS Office Products-Excel Word Sharepoint Teams Outlook
SNOW Service Now Enterprise IT Management Platform.
Microsoft DevOps Microsoft Azure
SAP S4Hana
Information/Data & Analytics/Business Intelligence
Methodologies:
More About Us
At Hitachi Energy youll join a global leader committed to advancing a sustainable energy future.
We offer continuous learning career development and opportunities to work on cutting-edge technologies.
Be part of a diverse inclusive team that values collaboration and innovation.
Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Required Experience:
Manager
Location:Raleigh North Carolina United StatesJob ID: R0111384Date Posted:Company Name:HITACHI ENERGY USA INCProfession (Job Category):IT Telecom & InternetJob Schedule:Full timeRemote:NoJob Description:The OpportunityJoin Hitachi Energy Transformers Business Solutions IT Organization as a Multi-Sit...
Location:
Raleigh North Carolina United States
Job ID:
R0111384
Date Posted:
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
IT Telecom & Internet
Job Schedule:
Full time
Remote:
No
Job Description:
The Opportunity
Join Hitachi Energy Transformers Business Solutions IT Organization as a Multi-Site IT Site Delivery Manager where youll lead IT service delivery for a cluster of factories and offices across a geographical area. This is your chance to shape IT operations that drive business growth and innovation. Youll be the trusted partner for site leadership ensuring seamless infrastructure robust cybersecurity and reliable application this dynamic role youll manage vendor relationships guide IT professionals and champion process excellence to deliver exceptional service performance. If you thrive in a fast-paced environment and love solving complex challenges this is the opportunity to make a real impact.
Responsible to ensure compliance with applicable external and internal regulations procedures and guidelines.
How Youll Make an Impact
Lead IT service delivery for multiple sites and factories.
Act as the primary contact for IT suppliers and global teams.
Oversee ticket management triage and escalation processes.
Drive infrastructure support and governance onsite.
Manage IT build projects and ensure machine connectivity.
Provide first-line application support and cybersecurity response.
Plan and control IT budgets for assigned sites.
Guide and develop IT team members for success.
Site IT Site Delivery Managers- Work Onsite to the site or factory cluster you are assigned to.
Your Background
Bachelors degree in Computer Science or Engineering or 10 years of IT experience.
Minimum 7 years in IT roles with 3 years in IT management.
Strong project management experience in global environments.
Experience in complex stakeholder scenarios cross-functional problem solving and advanced understanding of IT procedures and policies together with end-to-end business processes knowledge.
Flexibility to manage multiple shifts of IT resources in a factory environment.
Expertise in ITIL cybersecurity and infrastructure operations.
Fluent in English and local language of the region.
Experience in manufacturing IT environments is a plus.
Tools:
MS Office Products-Excel Word Sharepoint Teams Outlook
SNOW Service Now Enterprise IT Management Platform.
Microsoft DevOps Microsoft Azure
SAP S4Hana
Information/Data & Analytics/Business Intelligence
Methodologies:
More About Us
At Hitachi Energy youll join a global leader committed to advancing a sustainable energy future.
We offer continuous learning career development and opportunities to work on cutting-edge technologies.
Be part of a diverse inclusive team that values collaboration and innovation.
Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Required Experience:
Manager
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