Logistics Operations Manager Veenendaal Netherlands
Ruckus Networks
The Ruckus Logistics Operations Manager leads the EMEA Distribution Center operations in Veenendaal Netherlands. This role calls for a forward-thinking leader with a passion for operational excellence innovation and team development in a global multicultural environment.
The Logistics Operations Manager is responsible for overseeing the end-to-end logistics order flow ensuring timely and accurate execution of all shipping and distribution activities. The position drives continuous improvement optimizes processes and ensures best-in-class service. Success requires close collaboration with the onsite 3PL partnerincluding management of contractual obligationsand coordination with cross-functional teams such as Customer Service Planning and Warehouse Operations to achieve seamless execution and exceptional customer satisfaction.
Strong knowledge of trade compliance is essential to ensure adherence to international regulations and customer-specific requirements.
Key Responsibilities
Operational Leadership
Oversee all logistics operations for the EMEA Distribution Center including order processing transportation and delivery performance.
Ensure compliance with company policies regulatory standards and customer requirements.
Optimize transportation planning and carrier selection to meet service level agreements in accordance to the Terms of Sale (TOS) agreed-to between Ruckus and the customer.
Ensure adherence to customer-specific packaging shipping instructions and regulatory requirements.
Team Development
Collaborate closely with the 3PL to support and develop their team of logistics coordinators and warehouse staff.
Foster a culture of accountability continuous improvement and operational excellence.
Set clear objectives for the 3PL team and monitor performance against KPIs.
Process Optimization & Continuous Improvement
Track and analyze KPIs such as on-time delivery backlog resolution and order accuracy; implement corrective actions as needed.
Identify and execute initiatives to improve efficiency reduce costs and enhance service levels.
Utilize data analytics to monitor performance and drive operational excellence.
Cross-Functional Collaboration
Partner with Customer Service Planning and Operations teams as well as the onsite 3PL to ensure smooth order flow and inventory accuracy.
Act as the primary liaison for distribution and transportation within the region resolving issues promptly and effectively.
Streamline communication between internal departments and external partners to resolve escalations.
Drive automation and process improvements to enhance scalability and efficiency.
Customer Focus
Maintain high standards of customer satisfaction through timely deliveries and proactive communication.
Address escalations and implement preventive measures to avoid recurrence.
Qualifications
Bachelors degree in Supply Chain Logistics Business Administration or related field (preferred).
5 years of experience in logistics or supply chain management including at least 2 years in a leadership role.
Strong knowledge of transportation warehousing and order management systems (SAP experience preferred).
Proven ability to lead teams and manage cross-functional projects in a multicultural environment.
Excellent analytical problem-solving and communication skills.
Fluent in English; additional European languages are a plus.
What Happens After You Apply:
Learn how to prepare yourself for the next steps in our hiring process by visiting Ruckus Networks
RUCKUS Networks builds and delivers purpose-driven networks that perform in the demanding environments of the industries we serve. Together with our network of trusted go-to-market partners we empower our customers to deliver exceptional experiences to the guests students residents citizens and employees who count on them.
If you want to grow your career alongside bright passionate and caring people who strive to create whats connect to your future at Ruckus.
CommScope is an Equal Opportunity Employer (EEO) including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process please contact us to submit your request at.
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Manager
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