Customer Project Engineer HPMiECGMobile C-arm

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Title

Customer Project Engineer - HPM/iECG/Mobile C-arm

Job Description

Customer Project Engineer - HPM/iECG/Mobile C-arm

In this role you will be:

Leading the execution of commercial projects for Philips customers directly working with them to agree on project objectives plan schedule costs quality and all other requirements.

You are responsible for:

Delivering products services systems and/or solutions at customer sites as agreed in the customer contract and Statement of Work.
Gaining agreements on and achieving project goals and objectives balancing and managing the project scope (including requirements) schedule budget quality resources and risks.
Support presales activities as a subject matter expert ensuring that the scoped solution can be delivered to meet customer expectations with a clear path to revenue recognition & customer value.
Ensure that all deliverables have been met including but not limited to systems installation and integration clinical and technical consulting training and education and customer success deliverables.
Monitoring the customer success criteria and project budget during project execution with an outcome-oriented view focusing on the maximization of the project benefits and customer impact.
Leading diverse project team(s) empowering the team members to become efficient and effective.
Building partnerships with the projects stakeholders leverage them to achieve goals and able to influence their opinions and negotiate effective solution.
Confirming & using the project objectives and customer success criteria formulates the project plan in consultation with project team members and other parties concerned on base of the customer contract.
Investigating customer expectations and responding to their feedback.
Contextualizing organizational goals and shifts recognizing opportunities and turning those into customer value.
Monitoring project activities appropriately balancing risk taking and issue escalation and setting up detailed progress / escalation reports (including suggested corrective actions) for the project steering team.
Ensures Philips standards (Process/Systems/Way-of-Working) are adopted as outlined in Philips Business System (PBS) and in the local Management System based on Philips Excellence Process Framework (PEPF).
Is responsible for driving compliancy to applicable regulations (Q&R/ H&S) by own organization third parties and partners in the project.
Controls the project budget and project progress evaluates all change requests as to feasibility costs/benefits and added value takes corrective actions.
Provide revenue forecast input for projects and for ensuring changes to the forecast are reported & flagged.
Achieve and maintain required professional certifications.

To succeed in this role youll need a customer-first attitude and the following:

Bachelors Degree Holder in related disciplines.
Minimum 4 years experience in Project Management within a Healthcare Environment and/or imaging project is preferred (i.e. Healthcare IT Patient Monitoring system Mobile C-Arm and enterprise-level ECG system).
Exposure to Project Management preferred
Effectively manages and leads multiple projects concurrently with varying complexities.
Strong interpersonal and communication skills both verbal and written.
Demonstrates effective influential leadership across all project resources/stakeholders.
Must be highly organized and work autonomously
Ability to present and negotiate effectively in multiple areas of the customers environment.

How we work together:

We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the companys facilities.
Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.
Indicate if this role is an office/field/onsite role.

About Philips:

We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

Job TitleCustomer Project Engineer - HPM/iECG/Mobile C-armJob DescriptionCustomer Project Engineer - HPM/iECG/Mobile C-armIn this role you will be:Leading the execution of commercial projects for Philips customers directly working with them to agree on project objectives plan schedule costs quality ...

Job Title

Customer Project Engineer - HPM/iECG/Mobile C-arm

Job Description

Customer Project Engineer - HPM/iECG/Mobile C-arm

In this role you will be:

Leading the execution of commercial projects for Philips customers directly working with them to agree on project objectives plan schedule costs quality and all other requirements.

You are responsible for:

Delivering products services systems and/or solutions at customer sites as agreed in the customer contract and Statement of Work.
Gaining agreements on and achieving project goals and objectives balancing and managing the project scope (including requirements) schedule budget quality resources and risks.
Support presales activities as a subject matter expert ensuring that the scoped solution can be delivered to meet customer expectations with a clear path to revenue recognition & customer value.
Ensure that all deliverables have been met including but not limited to systems installation and integration clinical and technical consulting training and education and customer success deliverables.
Monitoring the customer success criteria and project budget during project execution with an outcome-oriented view focusing on the maximization of the project benefits and customer impact.
Leading diverse project team(s) empowering the team members to become efficient and effective.
Building partnerships with the projects stakeholders leverage them to achieve goals and able to influence their opinions and negotiate effective solution.
Confirming & using the project objectives and customer success criteria formulates the project plan in consultation with project team members and other parties concerned on base of the customer contract.
Investigating customer expectations and responding to their feedback.
Contextualizing organizational goals and shifts recognizing opportunities and turning those into customer value.
Monitoring project activities appropriately balancing risk taking and issue escalation and setting up detailed progress / escalation reports (including suggested corrective actions) for the project steering team.
Ensures Philips standards (Process/Systems/Way-of-Working) are adopted as outlined in Philips Business System (PBS) and in the local Management System based on Philips Excellence Process Framework (PEPF).
Is responsible for driving compliancy to applicable regulations (Q&R/ H&S) by own organization third parties and partners in the project.
Controls the project budget and project progress evaluates all change requests as to feasibility costs/benefits and added value takes corrective actions.
Provide revenue forecast input for projects and for ensuring changes to the forecast are reported & flagged.
Achieve and maintain required professional certifications.

To succeed in this role youll need a customer-first attitude and the following:

Bachelors Degree Holder in related disciplines.
Minimum 4 years experience in Project Management within a Healthcare Environment and/or imaging project is preferred (i.e. Healthcare IT Patient Monitoring system Mobile C-Arm and enterprise-level ECG system).
Exposure to Project Management preferred
Effectively manages and leads multiple projects concurrently with varying complexities.
Strong interpersonal and communication skills both verbal and written.
Demonstrates effective influential leadership across all project resources/stakeholders.
Must be highly organized and work autonomously
Ability to present and negotiate effectively in multiple areas of the customers environment.

How we work together:

About Philips:

Key Skills

cpr
Patient Care
Customer Service
DOT
Hand Tools
HVAC
Android
Communication
OSHA
Preventive Maintenance
Troubleshoot
Company Standards
Setup
Service Calls
Technical Support

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About Company

Philips

Philips has been revolutionizing lighting for over 125 years. We pioneered the world changing development of electric light and LED, and are now leading the way in intelligent lighting systems. Our deep understanding of how lighting positively affects people, enables us to deliver inn ... View more

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