Business Analyst

Job Title: Business Analyst (Junior)

Location: Dublin A96 (Hybrid model 2 days onsite/3 days remote)

Contract / Permanent: FTC 12 Months With further extension

Start date: 19th January 2026

Experience Level Required:

It is a mandatory requirement that the Resource proposed has the equivalent of 1-3 years experience with a progressive increase in responsibility.

It is a mandatory requirement that the Resource proposed hold the following qualifications or equivalents:

o Degree level qualification in a related field e.g. Information technology Computer Science Project management Business analyst.

Key Deliverable:

The following non-exhaustive list of Key Deliverables are applicable to this Role.

Create process flow diagrams to visually represent business processes workflows and system interactions for existing and new processes and solutions including Smart Simple and Business Central.

Development and maintenance of project documentation including test plans pilot and sign-off documents and training materials including liaising with third party suppliers as required.

o Test Plans: Develop comprehensive test plans outlining the testing scope objectives strategies resources and schedules for the new system. Activities include identifying test requirements based on system specifications defining test scenarios and acceptance criteria preparing test cases and data sets and coordinating test execution across system integration and user acceptance testing (UAT) phases. Ensure traceability between business requirements and test cases document test results track issues through resolution and ensure PowerBI summary reports are available to support go/no-go decisions for deployment.

o Pilot and Sign-off Documents: Coordinate pilot testing to validate system performance in the test system capture feedback and document formal signoffs from stakeholders confirming readiness for full implementation.

o Training Materials: Prepare user manuals quick reference guides and training sessions to ensure end users are confident and capable in using the new system.

Work closely with CLIENT ICT team and business partners to design and implement change management strategies and activities to ensure ICT changes are smoothly adopted and integrated within CLIENT.

Requirements

Key Experience/Competencies/Skillsets:

The following Experience/Competencies/Skillsets are applicable to this Role.

1. End-to-end involvement in the system testing lifecycle including planning design execution defect management and post-implementation review.

2. Development and maintenance of comprehensive test plans test cases and test scripts aligned with business and technical requirements.

3. Experience of analyzing and documenting existing and planned business processes workflows and procedures.

4. Experience of implementation of business analyst activities throughout the life cycle of solution development.

To the above experience requests please refer to the following.

Experience:

Experience of implementation of business analyst activities throughout the life cycle of solution development. E.g. process analysis solution documentation testing and quality assurance change management

Experience in analysing and documenting existing business processes workflows and procedures.

Experience in the End-to-end involvement in the system testing lifecycle including planning design execution defect management and post-implementation review.

Experience in the Development and maintenance of comprehensive test plans test cases and test scripts aligned with business and technical requirements.

Competencies:

Ability to engage and build strong relationships with diverse stakeholders and bridge the gap between business needs and IT solutions.

Strong analytical and problem-solving skills.

Excellent written and verbal communication skills to convey technical information to non-technical stakeholders.

Effective time management and prioritisation to meeting project deadlines and delivery high quality solutions.

Skillsets:

Skilled in creating process maps workflow diagrams and business models to visualize and improve existing processes and document IT solutions.

Familiarity with IT systems and software development methodologies.

Proficient in creating clear and comprehensive documentation.

Project management skills to define project scopes and support IT solutions team in delivery of timely quality business solutions.

Understanding of cybersecurity and data governance practices and considerations to ensure compliance with regulations and protect sensitive data.

Knowledge of changing management principles to facilitate smooth transitions when implementing new systems or reporting processes.

Ability to present findings recommendations and project updates to stakeholders.

Ability to deliver engaging training sessionsboth virtually and in personon various aspects of a project to diverse stakeholder groups including staff and members of the public.