Tenant Liaison Officer
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
2 months contract with local authority
Responsibilities:
- Welcome and assist visitors addressing inquiries and directing them appropriately.
- Coordinate with NNC colleagues and internal tenants for meeting and catering arrangements.
- Communicate with other tenants and organizations regarding their visitors meetings and events.
- Arrange and conduct viewings of the Business Centre; manage building inductions for new tenants.
- Organize fobs and keys for units; verify identification and complete trade references and credit checks for potential tenants.
- Liaise with the I.T. support company for new tenant setups.
- Handle telephone and general inquiries.
- Perform general administrative tasks using Word & Excel including data entry on bespoke systems photocopying and managing post.
- Coordinate with contractors raise purchase orders and process invoices.
- Assist with opening and closing the centre including alarm control.
- Undertake other duties as reasonably requested.
Requirements
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Word and Excel.
- Ability to manage multiple tasks and prioritize effectively.
- Experience in customer service or front desk roles is preferred.
- Familiarity with administrative procedures and systems.
- Capability to liaise with various stakeholders and manage relationships.
- Attention to detail and problem-solving skills.
Required Skills:
Requirements: Knowledge and understanding of current issues relating to social housing and social housing repairs Experience in a contact centre environment handling high volume of calls Excellent communication skills and ability to provide high standard of customer care Ability to work proactively with team members to improve customer service delivery Familiarity with relevant legislation including the Data Protection Act and the Freedom of Information Act Willingness to work necessary shift patterns and provide cover for team members during periods of absence
Company Industry
IT Services and IT Consulting
Key Skills
- Presentation Skills
- Time Management
- Clinical Research
- Communication skills
- GCP
- Infusion Experience
- Managed Care
- Hospice Care
- Conflict Management
- Clinical Trials
- Research Experience
- Home Care
