Dispatch Coordinator

Chesapeake, VA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Responsive recruiter

Benefits:

401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

SERVPRO of Chesterfield Richmond Chesapeake and Hampton is hiring a Dispatch Coordinator!

For more than 35 years SERVPRO of Richmond Chesterfield Henrico and Tri-Cities has been making a difference in our community and we are excited about our expansion in the Chesapeake Newport News and Arlington area! This locally owned and operated family-run business started from the ground up to become one of the largest most stable and well-respected disaster restoration companies on the East Coast. Though we are ever-growing we still maintain a close-knit family environment and truly pride ourselves on the collective goal of helping people through their fire and water disasters.

As deemed one of the Top Workplaces in Richmond and Chesapeake our SERVPRO team will actively invest in the development and advancement of your career while you enjoy the gratifying experience of helping people through difficult situations. We invite you to join our team or rather our Team Bahen family and feel the accomplishment of directly impacting our community by helping making fire and water damage Like it never even happened. Our company offers a robust benefit package continuous education opportunities and a fantastic team-oriented environment.

As the Dispatch Coordinator in our Chesapeake office you will assist with scheduling a team to the customers location to assess the work that would need to be completed. If you are organized have outstanding customer service skills and stive to assist others in their time of need you could thrive in this environment!

Key Responsibilities

Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
Review and maintain the scheduling software so that appropriate teams are routed accordingly
Perform detailed and accurate data entry
Receive incoming calls about past services follow ups on current projects general inquiries about business and other routine communications
Collaborate and assist with other departments as needed

Position Requirements

High school diploma/GED (preferred)
At least 2 years of customer service and/or office-related experience
Prior dispatch experience preferred
Ability to multitask and to remain detail orientated
Knowledge of local geographical area is preferred
Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files open filing cabinets and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of SERVPRO Industries LLC or SERVPRO Franchisor LLC (the Franchisor) in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use this role you will

give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

Required Experience:

Responsive recruiterBenefits:401(k) matchingDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceSERVPRO of Chesterfield Richmond Chesapeake and Hampton is hiring a Dispatch Coordinator!For more than 35 years SERVPRO of Richmond Chesterfield H...

Responsive recruiter

Benefits:

401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Key Responsibilities

Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
Review and maintain the scheduling software so that appropriate teams are routed accordingly
Perform detailed and accurate data entry
Receive incoming calls about past services follow ups on current projects general inquiries about business and other routine communications
Collaborate and assist with other departments as needed

Position Requirements

High school diploma/GED (preferred)
At least 2 years of customer service and/or office-related experience
Prior dispatch experience preferred
Ability to multitask and to remain detail orientated
Knowledge of local geographical area is preferred
Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

Each SERVPRO Franchise is Independently Owned and Operated.

give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.

Picture yourself here fulfilling your potential.

Required Experience:

Key Skills

Customer Care Management
Customer Service
Geotechnical Engineering
Defense
HACCP

Apply Now

About Company

Servpro

The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.

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