Technical and Solution Specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
An empowering career at Singtel begins with a Hello. Our purpose to Empower Every Generation connects people to the possibilities they need to excel. Every hello at Singtel opens doors to new initiatives growth and BIG possibilities that takes your career to new heights. So when you say hello to us you are really empowered to sayHello BIG Possibilities.
Make an Impact by
1. Sales & Business Development
- Drive end-to-end sales engagements for network (SD-WAN fibre 5G) cloud (Azure AWS hybrid) cybersecurity (endpoint SSE SOC/MSSP) and SaaS (Microsoft 365 collaboration CRM) solutions.
- Identify qualify and close opportunities within assigned accounts meeting or exceeding quarterly and annual revenue targets.
- Develop go-to-market strategies aligned with Singtels product offerings.
- Execute solution bundling and cross-sell campaigns to improve customer retention.
2. Customer Engagement
- Manage key customers and nurture long-term relationships through consultative engagement.
- Understand customer pain points and business objectives to recommend appropriate ICT transformation roadmaps.
- Collaborate with Singtel product teams and ecosystem partners (Cisco Palo Alto Microsoft Trend Micro etc.) to deliver tailored solutions.
- Ensure high levels of customer satisfaction and support renewal upsell and cross-sell activities.
3. Solution & Technical Enablement
- Maintain deep understanding of Singtels ICT offerings and competitive landscape.
- Work with presales engineers and solution architects to design network cloud and cybersecurity architectures.
- Provide post-sales support coordination to ensure smooth service delivery and adoption.
- Stay current with emerging technologies such as AI-driven networking SASE agentic AI laptops FinOps and sustainability tech.
4. Reporting & Pipeline Management
- Maintain accurate pipeline updates and forecasting via CRM (e.g. Salesforce).
- Prepare account plans win strategies and periodic business reviews.
- Provide market feedback and insights to guide product roadmap and pricing strategy
Skills for Success
- Bachelors degree in business IT Engineering or equivalent.
- Minimum 58 years of ICT sales experience preferably in networking cloud or cybersecurity solutions.
- Proven track record in managing mid-market accounts and achieving sales targets.
- Strong understanding of ICT ecosystems (Cisco Microsoft AWS Palo Alto Trend Micro etc.) and subscription-based service models (SaaS XaaS).
- Excellent communication presentation and negotiation skills.
- Collaborative mindset and ability to work cross-functionally with presales delivery and partner teams.
- Familiarity with Singapores SME digital transformation landscape and government schemes is an advantage
Rewards that Go Beyond
- Flexible work arrangements
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities
Are you ready to say hello to BIG Possibilities
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!
Required Experience:
IC
Key Skills
- Sales Experience
- ADAS
- Customer Service
- AI
- Computer Skills
- Retail Sales
- Product Demos
- Automotive Diagnostics
- Automotive Repair
- Business requirements
- Cash Handling
- Enterprise Sales
About Company
The Singtel Group, Asia's leading communications group provides a diverse range of services including fixed, mobile, data, internet, TV, infocomms technology (ICT) and digital solutions.
