Telstra Retail Full Time Customer Service & Sales Consultant SYDNEY ICON

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Job Description

Ready to Make a Difference Join Our Iconic Team at Telstra!

At Telstra were more than just a leading telecommunications companywere where passion meets purpose. As a Retail Customer Service & Sales Consultant youll have the opportunity to work for an iconic Aussie brandthats been connecting Australians for generations. You wont just be a friendly face in-storeyoull be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

What Youll Be Doing:

• Deliver Exceptional Customer Experiences:Help customers find the right products and services to suit their needs ensuring their time at Telstra is a memorable one.

• Be the Go-To Tech Expert:Stay up-to-date with the latest gadgets and services offering informed guidance and solutions.

• Achieve and Excel:Use your consultative selling skills to meet and exceed sales targets and KPIs while keeping customers connected.

• Collaborate and Contribute:Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

• Annual Fixed Remuneration:$64915.20 per year*

*Junior Rates apply for those under 20 years of age.

*Penalty rates are as follows:Additional 25% for weekday hours worked after 6 PM 25% for hours worked on Saturday 100% for hours worked on Sunday and 150% for hours worked on public holidays.

*12% superannuation included

• Plus 12% Superannuation

• Plus 10% Variable Remuneration**

**If you are eligible to receive Variable Remuneration the eligibility calculation and payment will be determined by theVariable Remuneration plans rules (which we may change from time to time).

**the first 2 months guaranteed while you learn on board.

• Generous Discounts:Enjoy 30% off Telstra servicesand exclusive offers with over 240 brands and partners.

• Leave Options:Take advantage of 16 weeks of paid parental leave the Telstra Extra Day Off gender affirmation leave Cultural Leave Blood Donor Leave and the ability to purchase up to 4 weeks of additional leave.

• Training & Career Growth Opportunities:Access over 17000 learning programswith LinkedIn Learning and develop your career with our Future Ready programdesigned to build on your skills and prepare you for your next step.

• Flexibility:We offer flexible working hours and a supportive approach to parental leavedo it your way!

• Recognition & Rewards:Benefit from monthly performance rewardsand a range of recognition programs to celebrate your success.

• Inclusive Culture:Join a diverse and inclusive team where everyones unique perspective is valued and respected.

Is It You Were Looking For

• Great Communication Skills:Youre a natural at connecting with people and making their day better.

• Solution-Oriented Approach:You enjoy thinking on your feet and tailoring solutions for each customer.

• Sales Drive:Youre motivated to achieve (and exceed!) sales targets and KPIs.

• Passion for Learning:Youre eager to grow and develop your skills in a dynamic environment.

• Resilience and Positivity:You have a can-do attitude even when things get busy.

• Customer-Facing Experience:Previous experience is a plus but not requiredbring your enthusiasm and well teach you the rest!

How to Apply:

Ready to kickstart your journey with us Click Apply Now to submit your application! After applying keep an eye out for an email from our partner HireVue to complete the next step in our assessment process.

Join Us at Telstra Retail:

When you become part of the Telstra team youre joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds abilities and experiences and we strive to create a workplace where everyone is respected valued and can thrive. We cant wait to see what youll bring to our team!