Associate Solution Engineer
Job Summary
Here at Appian our values of Intensity and Excellence define who we are. We set high standards and live up to them ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment holding ourselves and each other accountable to achieve the best results. When you join Appian youll be part of a passionate team dedicated to accomplishing hard things together.
Here at Appian were passionate about technology. We love making it and we love using it. Joining Appian CIO will provide you with the opportunity to learn in an environment that values cross-functional collaboration and is committed to personal and professional growth. We want to revolutionize the way people work and in doing so we develop the Appian platform to be simple so our customers can thrive.
Our Solution Engineering team is obsessed with serving our customers. We are looking for an Associate Solution Engineer a technical Jack/Jill of All Trades that loves figuring out how things work. As an Associate Solution Engineer youll become an expert on the inner workings of the Appian platform and gain full-stack experience that will be valuable for any technical career. Youll have the opportunity to work with every layer of the Appian platform; from data analysis to creative problem solving and youll tackle the most challenging technical problems while mitigating all of our customers concerns.
To be successful in this role you need:
- To be excellent at problem solving and find creative solutions to some of our customers most complex technical concerns
- To provide exceptional world-class support (verbal/written) to our customers and our highest stakeholders around the globe
- To tackle technical challenges and communicate your work across a variety of departments
- To have a strong interest in software development (but not wanting to focus on coding all day)
- To have the desire to work closely with our customers to help lead continual improvement in the availability performance functionality and security of our platform
- To have an interest in data analytics
- To have an interest or experience in programming/scripting languages(e.g. Java Perl Ruby C# PHP)
- To have an interest in or experience with RDBMS platforms (e.g. MySql Oracle SQL Server)
- To have an interest in or experience with systems administration (e.g. Linux Windows)
Some of the tools and resources we will equip you with include:
- Well immerse you into our community rooted in respect starting on day one. Our community is strong and growing! Our affinity groups are a great place to start connecting with peers from across the globe.
- Appian offers a wide variety of growth and development opportunities such as: our in-house Appian MBA program for new managers Appian University which is a full library of over 3000 LinkedIn Learning and Udemy courses Presentation Skills training and tuition reimbursement for those seeking to further their education.
Basic Qualifications:
- Bachelors degree in any an Engineering discipline Information Technology or similar degree program
- Provide after business hours support for proper handoff with our other regions as needed
- Flexibility to provide after hours weekend support for up to 14 weeks per year - Up to 1 quarter per year working this adjusted schedule may be required (Sunday-Thursday or Tuesday-Saturday)
About Appian
Appian delivers a software platform that helps organisations run better processes that reduce costs improve customer experiences and gain a strategic edge. Committed to client success we serve many of the worlds largest companies across various industries. For more information visit . Nasdaq: APPN
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Appian Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law. Further Appian will not discriminate against applicants for inquiring about discussing or disclosing their pay or in certain circumstances the pay of their coworker Pay Transparency Nondiscrimination.
If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Tools and Resources
- Training and Development: During onboarding we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities including our leadership program tailored for new and aspiring managers a comprehensive library of specialized department training through Appian University skills based training and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: Well immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social educational and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health wellbeing and financial future. Benefits may include health coverage Employee Assistance Program (EAP) with free mental health support life and disability insurance an Employee Stock Purchase Program (ESPP) a retirement/pension plan wellness dollars tuition reimbursement family-forming benefits and more. Benefits vary by countryplease ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. Weve been automating processes for 25 years and understand enterprise operations like no one else. For more information visit . Nasdaq: APPN
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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal state or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process please contact us by email at. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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Required Experience:
IC
Key Skills
About Company
Appian is the leading platform for process orchestration, automation, and intelligence. Start improving your processes today.