Your role as RPG Programmer Analyst
- Act as 4th Line Support for the Business.
- Be an escalation point for our 2nd and 3rd Line Team Members.
- Use RPG and Coding skills to aid resolution of fixes and improve/undertake development of systems.
- Use EDI skills to help onboard and maintain the business EDI systems.
- As part of the team manage our application portfolio to maintain our aggressive system uptime targets whilst ensuring systems are upgraded patched and maintained in a proactive and timely manner.
- Be responsible for delivery of agreed incident SLAs and ensure all the support issues are fully understood managed and resolved.
- Own root cause targeting for the team to minimise the volume of issues and improve the customer experience of applications.
- Liaise with wider IT teams to ensure hardware solutions provided meet the needs of the business so far as the applications are concerned.
- Work closely with internal teams and 3rd party suppliers to improve system performance reliability and usability
What youll bring
- Excellent communication skills combined with a high degree of enthusiasm drive and commitment.
- Taking part in Out of Hours rota.
- Ability to engage and prioritise work to ensure SLAs are met in agreed timescales.
- Have a personal drive to stay ahead of the market by researching and understanding.
- Ability to work independently.
- Strong interest in technology overall.
- An ability to cope and thrive in a fast paced dynamic and fun environment with varied and multiple demands.
- A can do attitude with tenacity drive initiative and creativity.
- Care about doing a great job and exceeding expectations with the quality of what you do.
- Good understanding of Data Protection and handling of PII and business confidential data.
Additional Information :
Were all about rewarding our teams hard work thats why
Youll receive a competitive salary pension contribution as well as:
- The chance to further your career across our well-known brands as one of the industrys top apprenticeship providers we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands so you enjoy your favourite food and drink at a discount.
- Free employee assistance program mental health well-being financial and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. so you can enjoy a weekend away without breaking the bank.
- Refer a friend who do you know who could be interested in a new role When they are placed you could earn 1500 for referring them!
- Wagestream access your wage before payday for when life happens.
- Retail discounts Receive up to 30% off at Superdrug exclusive discounts with three mobile along with many more
Remote Work :
No
Employment Type :
Full-time
Your role as RPG Programmer AnalystAct as 4th Line Support for the Business. Be an escalation point for our 2nd and 3rd Line Team Members. Use RPG and Coding skills to aid resolution of fixes and improve/undertake development of systems. Use EDI skills to help onboard and maintain the business EDI s...
Your role as RPG Programmer Analyst
- Act as 4th Line Support for the Business.
- Be an escalation point for our 2nd and 3rd Line Team Members.
- Use RPG and Coding skills to aid resolution of fixes and improve/undertake development of systems.
- Use EDI skills to help onboard and maintain the business EDI systems.
- As part of the team manage our application portfolio to maintain our aggressive system uptime targets whilst ensuring systems are upgraded patched and maintained in a proactive and timely manner.
- Be responsible for delivery of agreed incident SLAs and ensure all the support issues are fully understood managed and resolved.
- Own root cause targeting for the team to minimise the volume of issues and improve the customer experience of applications.
- Liaise with wider IT teams to ensure hardware solutions provided meet the needs of the business so far as the applications are concerned.
- Work closely with internal teams and 3rd party suppliers to improve system performance reliability and usability
What youll bring
- Excellent communication skills combined with a high degree of enthusiasm drive and commitment.
- Taking part in Out of Hours rota.
- Ability to engage and prioritise work to ensure SLAs are met in agreed timescales.
- Have a personal drive to stay ahead of the market by researching and understanding.
- Ability to work independently.
- Strong interest in technology overall.
- An ability to cope and thrive in a fast paced dynamic and fun environment with varied and multiple demands.
- A can do attitude with tenacity drive initiative and creativity.
- Care about doing a great job and exceeding expectations with the quality of what you do.
- Good understanding of Data Protection and handling of PII and business confidential data.
Additional Information :
Were all about rewarding our teams hard work thats why
Youll receive a competitive salary pension contribution as well as:
- The chance to further your career across our well-known brands as one of the industrys top apprenticeship providers we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands so you enjoy your favourite food and drink at a discount.
- Free employee assistance program mental health well-being financial and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. so you can enjoy a weekend away without breaking the bank.
- Refer a friend who do you know who could be interested in a new role When they are placed you could earn 1500 for referring them!
- Wagestream access your wage before payday for when life happens.
- Retail discounts Receive up to 30% off at Superdrug exclusive discounts with three mobile along with many more
Remote Work :
No
Employment Type :
Full-time
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