Job Description
We are looking for a highly organized and service-oriented Customer Support Assistant to join our team in Los Angeles. This role supports daily operations by assisting customers resolving inquiries and maintaining a smooth service experience. The ideal candidate is proactive professional and committed to delivering outstanding support with clarity and care.
Responsibilities
Handle customer inquiries through professional communication channels.
Assist in resolving issues by coordinating with internal teams.
Maintain accurate records of customer interactions and follow-ups.
Provide timely updates and ensure each customer receives clear reliable information.
Support operational activities to enhance service quality and workflow efficiency.
Contribute to process improvements that optimize overall client satisfaction.
Qualifications :
Qualifications
Strong communication and interpersonal skills.
Ability to manage multiple tasks with a high level of organization.
Problem-solving mindset with a calm and professional approach.
Comfortable working independently and collaboratively.
Strong attention to detail and reliability.
Basic proficiency with office tools and customer support platforms.
Additional Information :
Benefits
Competitive annual salary of $54000$59000.
Opportunities for professional growth and development.
Supportive and collaborative work environment.
Stable full-time position with long-term advancement potential.
Skill-building through ongoing training and internal initiatives.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more