Job Description
We are seeking a reliable detail-oriented Customer Service Representative to join our team in Philadelphia. This role is essential to ensuring that clients receive exceptional service prompt solutions and a smooth experience with our products and programs. The ideal candidate is a strong communicator with a positive attitude and a genuine desire to help others while maintaining professionalism and accuracy.
Responsibilities
Provide clear accurate and courteous assistance to customers via phone and email.
Address inquiries resolve issues and ensure timely follow-up.
Maintain organized records of interactions and ensure data accuracy.
Collaborate with internal teams to support customer needs and improve processes.
Uphold company standards by delivering a high level of customer satisfaction.
Handle general administrative tasks related to customer accounts and service requests.
Qualifications :
Qualifications
Strong communication and interpersonal skills.
Ability to remain calm patient and professional.
Excellent problem-solving and organizational capabilities.
Comfort working in a fast-paced environment with attention to detail.
Strong multitasking skills and the ability to prioritize tasks effectively.
Willingness to learn and adapt to company procedures and tools.
Additional Information :
Benefits
Competitive salary ranging from $53000 to $57000 per year.
Opportunities for career growth and professional development.
Supportive and collaborative work environment.
Skill-building opportunities to expand customer service and administrative abilities.
Stable full-time position with long-term advancement potential.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more