Technology Consulting SAP CX Consultant, Senior Associate

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

The opportunity

You will be working on projects that are cross borders and sectors with a high performing team by either supporting or implementing SAP solutions for our clients. You will also be provided with extensive learning opportunities through our leading-edge global SAP learning academy Bootcamps EY Badges and SAP certifications.

Responsibilities:

Your primary role will be to lead / participate in requirements gathering workshops recommend viable solutions that will allow our clients realize the full potential of their investment in SAP CX technology. You will be part of a multi-disciplinary team committed to delivering client outcomes in the CX space and to create long-term value for our clients.

Requirements:

Minimum 3 years of end-to-end implementation experience in SAP Sales Cloud or SAP Service Cloud with S/4HANA integration.
Hands on experience in configuration and the ability to relate business requirements for front office transformation to technical requirements is key.
Strong understanding of activities required for each implementation cycle.
Good appreciation of industry practices business processes in multiple industries.
A good understanding of the overall capabilities of the SAP CX suite and how each component complements each other is required.
Knowledge in any of the following is a plus: Qualtrics (EX or CX) Emarsys Customer Data Cloud.

Skills and attributes for success

Strong analytical and problem-solving skills
Strong drive to excel professionally and to guide and motivate others
Advanced written and verbal communication skills
Dedicated innovative resourceful analytical and able to work under pressure
Foster an efficient innovative and team-oriented work environment

To qualify for the role you must have

A bachelors degree in Computer Science Business Information System Marketing Commerce or related discipline.
Minimum of 3 years SAP working experience in either support of project implementation experience in SAP CX.
For project implementation role you will need to have minimum one full lifecycle implementation of your core module
Willingness to travel for project assignments

Ideally youll also have

Prior consulting experience and background
SAP Certification

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator youll be a confident team player equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If youre ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference this role is for you.

What working at EY offers

EY offers a competitive remuneration package commensurate with your work experience where you will be rewarded for your individual and team performance. We are committed to be an inclusive employer and are happy to consider flexible working arrangements (FWA) as needed guided by our FWA Policy. Plus we offer:

Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.

Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.

Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above please contact us as soon as possible.

The exceptional EY experience. Its yours to build.

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.

Required Experience:

Senior IC

The opportunityYou will be working on projects that are cross borders and sectors with a high performing team by either supporting or implementing SAP solutions for our clients. You will also be provided with extensive learning opportunities through our leading-edge global SAP learning academy Bootc...