Customer Service Representative
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Job Location:
Guadalajara - Mexico
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
CSR Jr representatives are the front-line support within organizations that sell products and services to consumers and consumer sales focused companies customer service reps provide phone-based support to customers to help resolve product issues answer account and billing questions and in some cases make new services-focused companies whose sales are business-to-business in nature a CSR will usually solve specific product quality or integration such cases a rep will work closely with an account manager or sales representative. Professional demeanor initiative to work independently but also ability to accept and follow instructions. Ability to read and write documents in Portuguese is a must and work closely with internal teams to identify system requirements.
Years of experience needed 24
Technical Skills:
Implementing contract management best practices
Development and support for accounts
Forecast update and follow up with different departments.
Specialized Supply Chain data management activities
Manage of SAP/S4-EXCEL-OUTLOOK
Excellent problem-solving skills
High level of attention to detail
Ariba Coupa management
Portuguese Basic.
Certifications Needed:
Bachelors degree in business finances economics or related field.
Additional Information :
Hybrid position
Salary $15000 Pesos per month
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide h ... View more
