Receptionist Dispatcher

Manchester, CT - USA

Hourly Salary: $ 20 - 23

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Replies within 24 hours

Benefits:

401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Vision insurance

Receptionist / Dispatcher (Administrative Assistant Customer Service)

Manchester NH On-site
Full-Time

Schedule
MondayFriday 8:00 AM5:00 PM (some flexibility/overtime as business needs arise)

Compensation
$20 $23 per hour (based on experience)

Benefits
Health/Dental/Vision 401(k) with match PTO/Holidays Paid training Career growth

Perks: Local supportive team backed by a national brand (SERVPRO)

About the Role:

Be the first friendly voice customers hear when they need help most. As a Receptionist / Dispatcher at SERVPRO of Manchester NH youll manage calls schedule/dispatch crews and keep jobs moving smoothly from First Notice of Loss (FNOL) through completion. If youre organized empathetic calm under pressure and love helping people this is a great fitwith room to grow as our office expands.

What Youll Do:

Answer inbound calls; greet walk-ins; deliver five-star customer service with empathy and professionalism.
Enter new leads/FNOLs accurately; verify details and document all communications.
Dispatch & schedule production teams; coordinate on-call rotations; adjust routes as priorities change.
Track jobs/WIP; follow up on estimates and customer communications; flag bottlenecks early.
Coordinate logistics (materials access vendor visits) to keep projects on time.
General office support (email filing collections data entry) and other duties as needed.

What Makes You a Great Match:

HS diploma/GED required.
1 year in a receptionist dispatcher administrative assistant customer service or call center role preferred.
Strong phone etiquette written/verbal communication and attention to detail.
Comfortable with Microsoft Office and Teams and web-based scheduling/CRM tools.
Nice to have: experience in restoration construction property management or insurance claims.

Schedule & Work Environment:

Full-time on-site: MondayFriday 8:00 AM5:00 PM (some flexibility/overtime as business needs arise).
Office environment; light filing/occasional lifting (files boxes) step-stool use.

Apply Now
Click Apply and include your resume.

Equal Opportunity Employer. We celebrate diversity and are committed to a respectful inclusive workplace.

Compensation: $20.00 - $23.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.

Replies within 24 hoursBenefits:401(k) matchingDental insuranceHealth insuranceOpportunity for advancementPaid time offProfit sharingVision insuranceReceptionist / Dispatcher (Administrative Assistant Customer Service)Manchester NH On-siteFull-TimeScheduleMondayFriday 8:00 AM5:00 PM (some flexibili...

Replies within 24 hours

Benefits:

401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Vision insurance

Receptionist / Dispatcher (Administrative Assistant Customer Service)

Manchester NH On-site
Full-Time

Schedule
MondayFriday 8:00 AM5:00 PM (some flexibility/overtime as business needs arise)

Compensation
$20 $23 per hour (based on experience)

Benefits
Health/Dental/Vision 401(k) with match PTO/Holidays Paid training Career growth

Perks: Local supportive team backed by a national brand (SERVPRO)

About the Role:

What Youll Do:

Answer inbound calls; greet walk-ins; deliver five-star customer service with empathy and professionalism.
Enter new leads/FNOLs accurately; verify details and document all communications.
Dispatch & schedule production teams; coordinate on-call rotations; adjust routes as priorities change.
Track jobs/WIP; follow up on estimates and customer communications; flag bottlenecks early.
Coordinate logistics (materials access vendor visits) to keep projects on time.
General office support (email filing collections data entry) and other duties as needed.

What Makes You a Great Match:

HS diploma/GED required.
1 year in a receptionist dispatcher administrative assistant customer service or call center role preferred.
Strong phone etiquette written/verbal communication and attention to detail.
Comfortable with Microsoft Office and Teams and web-based scheduling/CRM tools.
Nice to have: experience in restoration construction property management or insurance claims.

Schedule & Work Environment:

Full-time on-site: MondayFriday 8:00 AM5:00 PM (some flexibility/overtime as business needs arise).
Office environment; light filing/occasional lifting (files boxes) step-stool use.

Apply Now
Click Apply and include your resume.

Equal Opportunity Employer. We celebrate diversity and are committed to a respectful inclusive workplace.

Compensation: $20.00 - $23.00 per hour

Picture yourself here fulfilling your potential.

Key Skills

Typing
Data Entry
Customer Service
AS400
Transportation Management Systems
Computer Skills
Paratransit
Microsoft Outlook
Computer Literacy
Dispatching
Logistics
Phone Etiquette

Apply Now

About Company

SERVPRO Team JRF

The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.

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