Growth Account Manager – Strategic Growth & Retention (Cloud & AI Workloads)

About the Role

Were seeking a strategic relationship-driven Account Manager to retain expand and grow enterprise accounts that are in the $50K$400K ARR range into million-dollar partnerships.

Youll inherit a portfolio of long-standing customers many of who currently engage with Mirantis at the workload or project level. Your mission is to elevate those relationships moving beyond operational contacts to build executive alignment and strategic engagement at the C-level and senior business leadership tiers.

The role combines customer retention account expansion guiding clients to expand their use and introduce them toward new Cloud AI and GPU-based workloads that deliver meaningful business value.

What Youll Do

• Own retain and grow a portfolio of enterprise accounts (50K400K ARR).
   

• Develop and execute comprehensive account plans that clearly define the current state future state and a measurable roadmap to get there.
   

• Strengthen executive and C-level relationships expanding beyond technical or workload-level contacts to strategic decision-makers and budget owners.
   

• Identify and pursue expansion opportunities across new business units geographies and next-generation workloads.
   

• Partner with customers to modernise legacy environments integrating Mirantis solutions into cloud AI and GPU development pipelines.
   

• Deliver measurable value from day one identifying key renewal opportunities and expansion potential within your first month.
   

• Collaborate cross-functionally with technical marketing and customer success teams to ensure exceptional customer experience and retention.
   

• Report on account health risk and growth pipeline with clarity and precision.

What Success Looks Like

Within 30 days:

• Develop a detailed understanding of your assigned accounts including key stakeholders renewal timelines and potential for expansion.
   

• Deliver individual account plans that outline the current versus future state vision and provide clear next steps for executive engagement.
   

Within 90 days:

• Establish active dialogues with C-level or senior decision-makers across your top accounts.
   

• Drive early renewals identify new business unit entry points and show measurable pipeline momentum.
   

Within 6 months:

• Achieve or exceed retention and ARR growth targets.
   

• Successfully transition multiple accounts toward cloud AI or GPU-driven workloads positioning Mirantis as a strategic innovation partner.

Qualifications :

What You Bring

• 3 years in account management enterprise sales within cloud DevOps and understanding of AI technology sectors.
   

• Proven success in retaining and expanding enterprise accounts while developing new executive relationships.
   

• Experience creating and executing account development plans with a current-to-future state transformation focus.
   

• Strong understanding of cloud-native infrastructure (Kubernetes OpenStack multi-cloud) and emerging AI/GPU ecosystems.
   

• Ability to engage strategically from deep technical discussions to C-suite business value conversations.
   

• Highly organised self-directed and results-oriented with a strong bias for early impact.

Additional Information :

What does Mirantis offer you

• Work in a global collaborative remote-first culture that rewards initiative and execution.

• Play a pivotal role in shaping the next era of cloud and AI modernisation.

• Manage high-impact enterprise accounts with immediate opportunity for growth.

• Work with exceptionally passionate talented and engaging colleagues helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies.

• Be a part of cutting-edge open-source innovation.

• Thrive in the high-energy environment of a young company where openness collaboration risk-taking and continuous growth are valued.

• Professional development and training.

• Attend conferences and working groups.

• Customized workstation (macOS Windows).

• Professional development and training.

• Competitive compensation performance incentives and opportunities for advancement.

It is understood that Mirantis Inc. may use automated decision-making technology (ADMT) for specific employment-related decisions. Opting out of ADMT use is requested for decisions about evaluation and review connected with the specific employment decision for the position applied for. You also have the right to appeal any decisions made by ADMT by sending your request to 

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Remote Work :

Yes

Employment Type :

Full-time