Manager, Client Consulting
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Team Description
Visa Consulting and Analytics (VCA) is the consulting arm of Visa and drives tangible impactful results for clients. Drawing on our expertise in consulting data analytics digital marketing and economics VCA solves the most strategic problems for our clients.
Specific Responsibilities include:
- Support the preparation of client project proposals providing input to objectives scope deliverables approach dependencies roles and responsibilities
- Lead consulting initiatives and contribute to closing engagements by identifying potential opportunities with clients for future engagements.
- Produce insights analyses and recommendations to improve client performance boost growth drive understanding of client issues and provide strategic mentorship for client priorities.
- Perform client-specific analysis on portfolio data including proprietary information such as customer demographics activity spend levels behavioral scores financial information among others.
- Collaborate with data science team to leverage advanced data analytics capabilities
- Collaborate with the hub team broader global team or other functional teams to obtain specific subject matter expertise as needed
- Identify solutions and recommendations that address client objectives and result in performance improvement leveraging relevant VCA methodologies frameworks and global best practices
- Design and deliver compelling presentations to illustrate findings ideas recommendations within consulting engagements and more broadly
- Support implementation of VCA recommendations or client initiatives using project management and problem-solving frameworks
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
What do you need:
- Fluent Japanese and at least business level English proficiency
- 8 years of professional experience in relevant fields
- Deep experience and a track record of high performance in strategy consulting or corporate strategy
- Superior analytical and problem-solving skills with demonstrated intellectual and analytical rigor
- Strong team orientation with a collaborative diplomatic and flexible style. Able to work effectively in a matrixed organization
- Excellent detail orientation ensuring the highest level of quality/rigor in reports and data analysis
- Excellent presentation skills including strong oral and written capabilities
- Self-motivated results-oriented individual with the ability to progress multiple priorities concurrently
- Experience in and passion for the power of analytics to inform and drive strategy and tactics and proven ability to generate insights from data
What will also help:
- Experience in payments the retail banking industry or technology
- An understanding of statistical analysis modelling scoring schemes etc.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more
