Process Improvement Lead | Any Head Office Location

Closing date:COB 26thNovember 2025

Position Description:PD Process Improvement

Are you a Lean Six Sigma leader who inspires others to think bigger move faster and deliver better

It starts here. With Bendigo Bank and you.

At Bendigo were transforming the way we work and were looking for a Process Improvement Lead who can turn strategy into measurable impact.

Youll play a pivotal role in driving large-scale transformation programs and end-to-end value chain redesign across our customer divisions.

As both a hands-on Lean Six Sigma Black Belt and an inspiring leader youll guide a team of Black Belt practitioners to uncover opportunities remove friction and deliver meaningful change.

Youll work closely with senior leaders to align improvement initiatives to strategic goals and embed data-driven decision-making across the business.

This is your opportunity to shape how our bank operates influence how our people work and help us deliver simpler smarter more human banking for every customer.

If you thrive in complex environments and love seeing tangible outcomes from your work this role offers the scope visibility and impact youre looking for.

Key responsibilities:

• Lead the design and delivery of complex enterprise-wide process improvement and transformation programs.
• Directly manage and develop a team of Black Belts embedding best-practice Lean Six Sigma and continuous improvement frameworks.
• Partner with executives and stakeholders to drive customer-centred process design aligning transformation to group strategy.

To succeed in this role wed love you to have:

• Certified Lean Six Sigma Black Belt (essential) with proven success leading large-scale process improvement initiatives.
• Strong capability in end-to-end value chain design optimisation and data-driven decision-making.
• Exceptional stakeholder engagement and influencing skills with the ability to partner at all levels of the organisation.
• Experience leading and developing high-performing teams particularly other Black Belts within a continuous improvement or transformation environment.
• Commercial acumen and a passion for simplifying complexity and improving customer experiences.
• Exposure to AI-enabled process analytics and/or Human-Centred Design (highly regarded).

We offer flexible work options that put our people first and a hybrid model of minimum 60% on site attendance in a local Head Office.

This role is a Full-time role on a 12-Month Fixed-Term Contract based at any of our head office locations (see locations here)

Please note all internal candidates are required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge they have done so upon submission of your application.

Please contact theRecruiter forthis vacancy for a confidential discussion if there are any concerns meeting this requirement during the application processor if you would like to discuss the position further.

RecruiterName: Natalie Cornell Senior Talent Acquisition Advisor
Recruiter Email:

For more information check out the Application Process for Internal Candidatespage.