Field Services Engineer
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.
Job Description
Title: Field Services Engineer
Location: Australia Parramatta NSW & Melbourne VIC
Job Description
Get To Know Us:
SS&C provides information processing and computer software services and products. The Companys operating segments include financial markets customer management professional services and output solutions. SS&C serves the alternative investments asset and wealth management banking and lending insurance and real estate industries.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model (3 days/week on site minimum)
- Your Future: Income Protection Insurance & Salary Continuance
- Work/Life Balance: Generous Bereavement & Compassionate leave
- Your Wellbeing: Private Health Insurance discount Primary & Secondary Paid Parental leave Death & TPD Insurance
- Diversity & Inclusion: Committed to Welcoming Celebrating and Thriving on Diversity
- Training: Hands-On Team-Customized including SS&C University
- Extra Perks: Discounts on fitness clubs travel and more!
What You Will Get To Do:
SS&C is searching for a proactive Field Services Engineer to support technical operations and infrastructure delivery at our Parramatta site. Youll work closely with senior team members to maintain desktop systems AV/VC setups and assist with inventory and end-user support.
- Provide hands-on technical support for desktops laptops and network-connected devices
- Install configure and troubleshoot end-user equipment video conferencing systems and basic network issues
- Maintain user access data integrity and system security protocols
- Communicate technical information clearly to both technical and nontechnical users
- Assist with hardware/software upgrades and asset lifecycle tasks
- Participate in IT infrastructure projects and team initiatives
- Support training efforts for basic applications and tools
- Collaborate with cross-functional teams to resolve issues and deliver service excellence
- Help manage inventory and AV/VC equipment for the Parramatta site
What You Will Bring:
- Bachelors degree with 2 years or High School with 4 years of related experience
- Solid foundation in desktop support and infrastructure troubleshooting
- Strong communication and teamwork skills
- Willingness to learn and grow within a dynamic IT environment
- Ability to follow procedures and contribute to process improvement
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. Its important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! If applicable to further explore this opportunity please apply directly with us through our Careers page on our corporate website @ explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Key Skills
- Active Directory
- Technical Documentation
- Windows
- On-Site Support
- Test Equipment
- Linux
- Internet
- Preventive Maintenance
- Technical Assistance
- Troubleshoot
- Problem Resolution
- Setup
- hardware
- Technical Support
- UNIX
About Company
Leading cloud-based provider of financial services technology solutions. SS&C Technologies owns and maintains the best financial technology in the industry
