Manager, Program Operations

Los Angeles, CA - USA

Yearly Salary: $ 83500 - 93500

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Position:

Department:

Reports to:

Category:

FLSA Status:

Manager Program Operations

Policy & Community Building

Director Policy & Community Building

100% Full-Time

Exempt

JOB SUMMARY:The Program Operations Manager serves as the primary point person for the administrative operations of the Policy & Community Building Department. This role is responsible for maintaining efficient systems and processes that support the departments daily functions and programs. Key responsibilities include managing grant reporting and budget tracking overseeing administrative requests supporting departmental planning and compliance activities and ensuring that all reporting meets Center and funder requirements. This position plays a critical role in keeping the department running smoothly and effectively.

ESSENTIAL FUNCTIONS

Administrative & Operational Oversight

Provide administrative leadership to ensure efficient daily operations and consistent support across department staff
Oversee calendar and meeting management processes for department leadership; supervise and guide the Administrative Coordinators day-to-day scheduling responsibilities
Manage department-wide planning activities including logistics coordination vendor engagement and supply ordering systems
Serve as the primary liaison to internal departments (Events IT People & Culture Security/Facilities) to ensure operational alignment and problem resolution
Oversee improvement of internal workflows and administrative systems to support cross-team collaboration and organizational efficiency
Complete additional operational tasks as needed

Grants & Compliance Management

Track progress on grant deliverables ensuring alignment with objectives timelines and compliance standards
Oversee development and submission of grant applications and reports; review materials prepared by the Administrative Coordinator or relevant staff
Maintain oversight of administrative grant functions including vendor agreements onboarding processes and payment workflows
Ensure department compliance with grant conditions including data integrity reporting accuracy and audit readiness
Maintain systems for grant documentation and reporting in coordination with Finance and Programs

Budget & Fiscal Oversight

Monitor and reconcile grant budgets and expenditures; identify discrepancies and collaborate with Finance to ensure accuracy
Prepare and review financial and programmatic reports including board reporting and audit documentation
Analyze budget data to support strategic decision-making and resource allocation

Staff Supervision & Workflow Management

Supervise the Administrative Coordinator including workload prioritization coaching and performance development
Develop and manage departmental workflows related to grants finance and administrative operations to ensure timely execution and accountability
Review project summaries reports and submissions for accuracy and completeness

Qualifications

Minimum 5 years experience providing high-level administrative and operational support
Minimum 3 years budget and/or finance experience
Excellent Excel and Microsoft Office skills.
Demonstrated ability to triage and manage multiple tasks for a team in a fast-paced environment
Strong communication and interpersonal skills including experience in giving in-house presentations and training
Mission-oriented and experienced in motivating staff and volunteers based upon the shared goal of providing excellent service to clientsfrom marginalized communities
Access to reliable transportationand the ability to be insured

Required Experience:

Manager

Position:Department:Reports to:Category:FLSA Status:Manager Program OperationsPolicy & Community BuildingDirector Policy & Community Building100% Full-TimeExemptJOB SUMMARY:The Program Operations Manager serves as the primary point person for the administrative operations of the Policy & Community B...