Summary:Provides clerical and administrative support and coordinates the patient care activities for medical practice.Responsibilities:
1. Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
2. Ensures accuracy of patients information including demographics and insurance.
3. Answers phones routes call takes messages and assures accurate communication both verbally and via the EMR system
4. Registers verifies and schedules patient appointments testing and referrals.
5. Schedules and reschedules appointments according to office protocols
6. Monitor applications and manage worklists as applicable.
7. Collects co-pays and reconciles money for deposit.
8. Obtains and coordinates record retrieval for new and established patients.
9. Performs intake and processing of medical records and other documentation where applicable.
10. Fulfills all compliance responsibilities related to the position.
11. Maintains and Models the Organizationsvalues.
12. Demonstrates regular dependable and predictable attendance.
13. Performs other duties as required.
Other information:
Education Required:High School Diploma/GED or equivalent 1 year customer related experience required Preferred: 1 years of healthcare experience