Busser

Purpose: To assist servers in any way possible to ensure proper prompt and courteous service to all 
guests.

Reports to: Executive Chef F&B Manager  and Food & Beverage Supervisors

Essential Functions:

•  Station set-up
• Stock needed supplies in side stands.
• Clean-up of coffee machines and prepared coffee.
• Set-up tea station.
• Get ice supply.
•  Dust all tables to include table legs.
• Receive rolls and put in warmers.
• Put milk in refrigerators and set-up creamers.
• Pre-set breadbaskets lined with napkins.
• Pick-up linen.
• Check off and pick-up storeroom supplies.
• Set tables with clean pressed linen china silver and glassware.
• Ensure furniture and floors are clean and arranged according to specifications.
• Assist servers during meal period.
• Remove any extra settings.
• Pour water.
• Attend to all needs of the guests during meal periods breakfast lunch and dinner.
• Report to Supervisor any need for housekeeping and/or repairs of any equipment or restaurant.
• Must be familiar with and adhere to all liquor liability laws.
• Must attend all designated pre-shift meetings.
•  Responsible for setting up restaurant area.
•  Adhere to predefined drink service guidelines and responsible for beverage familiarization.
• Perform any other duties assigned by management.
• Maintain a neat and professional appearance following the Novotel Grooming Standards.
• Maintain an awareness of liquor costs and minimize waste which may raise them.
• Must be familiar with all policies related to liquor liability laws.
• Ability to open and close the restaurant shift assigned.
•  Must serve all guests in consistent manner using the Novotel F&B Standards.
• Must be able to bus tables and re-set the tables as needed.
• Must know the menu and be able to describe the items to guests.
• Must be able to resolve guests issues and create an amazing be able to communicate and maintain a positive relationship with culinary and stewarding staff.
• Maintain an awareness of all functions events and meetings taking place at any given time.
• Control heavy volume at the restaurant.
• Knowledge of hotel property.
• Inform the guest about buffets hotel activities and community.
• Attend to and anticipate guests needs.
• Greeting guests. Anticipate guests needs to create an amazing experience.
• Assist with IRD when required
• Responsible to follow FIFO procedures at the bars.
• Label daily perishables
• Label dairy products
• Hotel Specific Essential Functions:
• Assist with IRD when required
• Assist with pool service when required
• Assist with lounge and mini bar services when required 
• Tools and Equipment:
• Computer and printer telephone pen/pencil kitchen utensils cleaning supplies hot dishes plates 
• silverware heavy trays etc.
• Coffee maker/urn toaster microwave beverage machines bus trays dishware silverware glassware 
• queen-mary cart telephone pen/pencil

Working Environment:

• Interior and exterior of hotel in the restaurant lounge and kitchen areas with exposure to 
• extreme temperatures.
• Exposure to Food and Beverage hazardous cleaning chemicals.
• Bus and set-up tables in the restaurant to improve services.
• Maintain a clean and attractive surroundings.
• Follows Novotel Miami Brickell grooming standards and uses proper vocabulary. 
• Occasional lifting up to 25 lbs. Pushing of supply carts carrying trays

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time