About the Team
Join a high-impact team of solution architects at the heart of our enterprise technology ecosystem. The ServiceNow Digital Innovation and Transformation team part of Digital Technology umbrella is responsible for the solutioning and design of GTM technologies including our own ServiceNow platform.
The Impact Youll Make
Our Digital Technology (DT) team doesnt just build for otherswe use and showcase our own products to power transformation from this role youll play a key part in shaping the future of our GTM ecosystem. This Senior Solution Architect will bring a blend of strategic leadership and deep technical expertise to design and drive the architecture for our next-generation GTM solutions. This is a team where engineering excellence architectural rigor and problem-solving at scale drive everything we do.
Key Responsibilities
- Drive Architecture for complex initiatives across the Marketing Sales and Partner domains especially in the lead-to-cash area.
- Own and drive the architecture strategy guiding L1L3 solution design to ensure alignment with the product roadmap and business processes.
- Collaborate with product managers business stakeholders enterprise architects and engineering teams to translate business needs into scalable and compliant technology solutions.
- Partner with cross-functional teams to ensure solutions align with industry best practices compliance requirements and ServiceNows platform strategy.
- Define and enforce architectural standards and ensure solution integrity across programs.
- Continuously assess emerging technologies and architecture trends to inform future-state architecture.
- Lead architectural reviews governance processes and knowledge-sharing sessions across product and engineering teams.
Digital Technology Group
Were not yesterdays IT departmentwere Digital Technology.
At ServiceNow were redefining IT with a focus on transformation user experience automation and innovation. Were committed to delivering delightful secure experiences that accelerate our journey to become the defining enterprise software company of the 21st century.
Qualifications :
- Bachelors degree in Computer Science Engineering or a related fieldor equivalent practical experience if preferred.
- 12 years of experience across solution architecture software development and enterprise systems.
- 5 years of experience working with or implementing solutions on the ServiceNow platform.
- Proven leadership experience in managing and developing architecture or technical teams.
- Strong functional and technical knowledge in partner relationship management lead management opportunity management quoting contracting and related processes.
- Hands-on experience implementing complex sales motions and partner models.
- Demonstrated ability to translate abstract business needs into well-structured system and process architectures.
- Strong communication stakeholder management and influencing skills across all levels of the organization
- Comfortable operating in fast-paced ambiguous environments and driving clarity through structured thinking.
For positions in this location we offer a base pay of $168900 - $295600 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
Yes
Employment Type :
Full-time
About the TeamJoin a high-impact team of solution architects at the heart of our enterprise technology ecosystem. The ServiceNow Digital Innovation and Transformation team part of Digital Technology umbrella is responsible for the solutioning and design of GTM technologies including our own ServiceN...
About the Team
Join a high-impact team of solution architects at the heart of our enterprise technology ecosystem. The ServiceNow Digital Innovation and Transformation team part of Digital Technology umbrella is responsible for the solutioning and design of GTM technologies including our own ServiceNow platform.
The Impact Youll Make
Our Digital Technology (DT) team doesnt just build for otherswe use and showcase our own products to power transformation from this role youll play a key part in shaping the future of our GTM ecosystem. This Senior Solution Architect will bring a blend of strategic leadership and deep technical expertise to design and drive the architecture for our next-generation GTM solutions. This is a team where engineering excellence architectural rigor and problem-solving at scale drive everything we do.
Key Responsibilities
- Drive Architecture for complex initiatives across the Marketing Sales and Partner domains especially in the lead-to-cash area.
- Own and drive the architecture strategy guiding L1L3 solution design to ensure alignment with the product roadmap and business processes.
- Collaborate with product managers business stakeholders enterprise architects and engineering teams to translate business needs into scalable and compliant technology solutions.
- Partner with cross-functional teams to ensure solutions align with industry best practices compliance requirements and ServiceNows platform strategy.
- Define and enforce architectural standards and ensure solution integrity across programs.
- Continuously assess emerging technologies and architecture trends to inform future-state architecture.
- Lead architectural reviews governance processes and knowledge-sharing sessions across product and engineering teams.
Digital Technology Group
Were not yesterdays IT departmentwere Digital Technology.
At ServiceNow were redefining IT with a focus on transformation user experience automation and innovation. Were committed to delivering delightful secure experiences that accelerate our journey to become the defining enterprise software company of the 21st century.
Qualifications :
- Bachelors degree in Computer Science Engineering or a related fieldor equivalent practical experience if preferred.
- 12 years of experience across solution architecture software development and enterprise systems.
- 5 years of experience working with or implementing solutions on the ServiceNow platform.
- Proven leadership experience in managing and developing architecture or technical teams.
- Strong functional and technical knowledge in partner relationship management lead management opportunity management quoting contracting and related processes.
- Hands-on experience implementing complex sales motions and partner models.
- Demonstrated ability to translate abstract business needs into well-structured system and process architectures.
- Strong communication stakeholder management and influencing skills across all levels of the organization
- Comfortable operating in fast-paced ambiguous environments and driving clarity through structured thinking.
For positions in this location we offer a base pay of $168900 - $295600 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
Yes
Employment Type :
Full-time
View more
View less