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profile Job Location:

Ahmedabad - India

profile Monthly Salary: Not Disclosed
Posted on: 20 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Description

Position

Manager/Sr. Manager

Reporting To

Regional Head - Training

Department

Distribution Capability Centre

Function

Banca/Axis Training

Location

Band

5B-4A

KEY RESPONSIBILITIES:

Conduct training modules for Agent Advisors and ADMs

  • Conducting induction and on-boarding training programs
  • Training on selling skills
  • Training on all MLI Insurance products and processes
  • Training on all MLI Digital tools and Assets
  • All other training programs as outlined in the Agent and ADM learning journey
  • Conducting GIDs and IIDs
  • Conducting PRP and FOD as and when required

Conducting training in blended delivery format

  • Delivering training in accordance with the learning journey design and blended delivery format classroom training and/or virtual trainings
  • Developing facilitation skills and virtual delivery
  • skills to ensure seamless training delivery across all sessions

Administrative

  • Manager-trainer to drive adoption of the digital learning platform across all roles
  • Responsible for driving digital assessments amongst Agents and ADMs
  • Responsible for driving self-learning among Agents and ADMs
  • Responsible for calendarizing and effectively planning all training sessions with the OH / OHs
  • Responsible for delivering all training adhering to the training calendar designed
  • Responsible for driving business performance of all learners
  • Responsible to drive attendance to all training sessions
  • Responsible to capture attendance in TMS/ELM within the stipulated time defined
  • Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office
  • Responsible to plan travel for training sessions in various locations as required

Look after training logistics

  • Schedule training sessions
  • Ensure wider participation of agents in programs
  • Ensure set-up of SMART Classroom is in place before commencing a session

Monitor progress of agents on a continuous basis

  • Seek regular feedback from agents Sales Managers Partner and Managing Partner
  • Ensure that agents follow moral and ethical standards when dealing with clients
  • Monitor Agent development

Update training material

  • Review present training material
  • Scan environment
  • Incorporate feedback from Agents Customers SMs Ps MPs

Ensure that the agents get updated and continuous information on MLI products

Facilitate self- development of agents

MEASURE OF SUCCESS:

  • Participant feedback

  • Number of days of training

  • Customer survey rating

  • Pass percentage of agents

  • Digital adoption / adoption of digital learning platform

  • Pass percentage of Agents in IRDA exams

  • Attendance of Agents and employees in training sessions

  • Activating agents month-on-month against the target
  • Compliance on IRDA requirements
  • Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM
  • Reduction in training cost
  • Awareness level of agents on competition

DESIRED QUALIFICATIONS AND EXPERIENCE

  • Graduate in any discipline
  • At least 2-3 years in sales and 3-4 years in conducting sales training life insurance domain would be a plus

Job Description

Position

Manager/Sr. Manager

Reporting To

Regional Head - Training

Department

Distribution Capability Centre

Function

Banca/Axis Training

Location

Band

5B-4A

KEY RESPONSIBILITIES:

Conduct training modules for Agent Advisors and ADMs

  • Conducting induction and on-boarding training programs
  • Training on selling skills
  • Training on all MLI Insurance products and processes
  • Training on all MLI Digital tools and Assets
  • All other training programs as outlined in the Agent and ADM learning journey
  • Conducting GIDs and IIDs
  • Conducting PRP and FOD as and when required

Conducting training in blended delivery format

  • Delivering training in accordance with the learning journey design and blended delivery format classroom training and/or virtual trainings
  • Developing facilitation skills and virtual delivery
  • skills to ensure seamless training delivery across all sessions

Administrative

  • Manager-trainer to drive adoption of the digital learning platform across all roles
  • Responsible for driving digital assessments amongst Agents and ADMs
  • Responsible for driving self-learning among Agents and ADMs
  • Responsible for calendarizing and effectively planning all training sessions with the OH / OHs
  • Responsible for delivering all training adhering to the training calendar designed
  • Responsible for driving business performance of all learners
  • Responsible to drive attendance to all training sessions
  • Responsible to capture attendance in TMS/ELM within the stipulated time defined
  • Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office
  • Responsible to plan travel for training sessions in various locations as required

Look after training logistics

  • Schedule training sessions
  • Ensure wider participation of agents in programs
  • Ensure set-up of SMART Classroom is in place before commencing a session

Monitor progress of agents on a continuous basis

  • Seek regular feedback from agents Sales Managers Partner and Managing Partner
  • Ensure that agents follow moral and ethical standards when dealing with clients
  • Monitor Agent development

Update training material

  • Review present training material
  • Scan environment
  • Incorporate feedback from Agents Customers SMs Ps MPs

Ensure that the agents get updated and continuous information on MLI products

Facilitate self- development of agents

MEASURE OF SUCCESS:

  • Participant feedback

  • Number of days of training

  • Customer survey rating

  • Pass percentage of agents

  • Digital adoption / adoption of digital learning platform

  • Pass percentage of Agents in IRDA exams

  • Attendance of Agents and employees in training sessions

  • Activating agents month-on-month against the target
  • Compliance on IRDA requirements
  • Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM
  • Reduction in training cost
  • Awareness level of agents on competition

DESIRED QUALIFICATIONS AND EXPERIENCE

  • Graduate in any discipline
  • At least 2-3 years in sales and 3-4 years in conducting sales training life insurance domain would be a plus


Required Experience:

Manager

Job DescriptionPositionManager/Sr. ManagerReporting ToRegional Head - TrainingDepartmentDistribution Capability CentreFunctionBanca/Axis TrainingLocationBand5B-4AKEY RESPONSIBILITIES:Conduct training modules for Agent Advisors and ADMsConducting induction and on-boarding training programsTraining on...
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Key Skills

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Max Life Insurance , A leading life insurance company in India, offers a range of life insurance plans and policies to ensure Lifetime Protection for you and your family.

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