Analytics Engineer
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Job Location:
Mississauga - Canada
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
KUBRA HQ is KUBRAs unified AI-powered cloud-native platform that brings together all of our billing payments and customer experience solutions under one scalable system. It serves as the foundation for KUBRAs products from payments and alerts to portals and analytics enabling clients to manage the entire customer communication and billing journey seamlessly.
As part of the KUBRA HQ team the Analytics Engineer plays a key role in turning KHQs data into meaningful insights for both internal teams and external clients. This role helps shape how business leaders operations teams and clients make data-driven decisions using trusted real-time information from the KUBRA HQ platform.
This is a hybrid opportunity in Mississauga ON.
How Youll Contribute
- Own a curated catalog of business metrics and KPIs ensuring consistent definitions and alignment across products and clients.
- Design build and automate dashboards and reports in Power BI and Looker backed by robust data models and clear analytical logic.
- Partner with Data Engineering to define reporting datasets enforce data quality checks and uphold governance standards.
- Deliver accurate timely reports and dashboards to stakeholders with high reliability and attention to detail.
- Conduct in-depth analysis to identify trends drivers and opportunities providing actionable recommendations to business leaders.
- Automate recurring reporting processes (e.g. QBRs client packages) using reusable datasets templates and semantic layers.
- Model query and transform data using SQL; maintain performant data pipelines refresh schedules and access controls.
- Collaborate with Data Science to support experiments and track ML/AI outcomes through production dashboards.
- Partner with cross-functional teams (Product CXT Finance Client Success) to align metrics with company and client goals.
- Document analytical logic KPI definitions data lineage and assumptions to enable self-service and knowledge sharing.
- Implement QA for data assets including validation regression testing and monitoring for anomalies.
- Stay current with BI and analytics tools and best practices; recommend and adopt improvements that enhance reliability performance or usability.
Strengths That Shine in This Role
- 35 years of experience in data analysis and reporting preferably within product or SaaS environments.
- Handson proficiency with SQL and Looker.
- Experience building endtoend reporting solutions from data modeling to dashboard deployment and support.
- Familiarity with LookML model/view development and performance tuning data warehousing concepts and ETL/ELT practices; exposure to cloud platforms (AWS/Azure) is preferred.
- Experience collaborating with Data Engineering and Data Science teams; Python/ML/AI experience is an asset.
- Undergraduate degree in a related discipline (e.g. Computer Science Statistics Analytics Mathematics Engineering Economics) or equivalent experience.
- Advanced certifications in analytics or BI tools are preferred.
Skills That Matter in This Role
- Excellent problem-solving communication (oral and written) and data storytelling skills; ability to translate analysis into clear narratives and actionable business recommendations.
- Strong analytical skills with experience working with large and complex datasets; meticulous attention to detail.
- Familiarity with Python for advanced analysis and data manipulation.
- Ability to define and maintain KPIs and translate business questions into analytical requirements.
- Solid understanding of data governance cataloging and metric standardization.
- Excellent organizational and time management skills; able to manage multiple priorities under tight deadlines.
- Proactive collaborative and client-focused mindset with strong influence and impact skills.
Why Youll Love Working Here
- Thrive in an award-winning culture that champions growth embraces diversity and fosters inclusion for all.See our awards
- Earnannual performance-based bonusesrecognizing your contributions
- Enjoygenerous benefit coverage with low premiums plus aHealthcare Spending AccountandWellness Spending Account
- Invest in your future withRRSP matching
- Take time to recharge withpaid vacation and sick days and enjoy apaid day off for your birthday
- Make a difference withtwo paid volunteer daysto support causes you care about
- Keep learning withfree access to LinkedIn Learningand oureducation reimbursement programfor continued development
- Feel appreciated through ouremployee recognition programs
- Support your mental health with afree premium Headspace membership
- Stay refreshed withunlimited access to fully stocked beverage stations
- Save more with exclusivePerkopolis retail discounts
KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We will provide accommodations during the recruitment process upon request by emailingemailprotected. Information received relating to accommodation will be addressed confidentially. We thank all applicants for their interest; however only candidates under consideration will be contacted.
While we value the skills and experiences listed in our job requirements we also recognize that talent comes in many forms and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment apply now!
KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility insurance and government entities across North America. KUBRA offers billing and payments mapping mobile apps proactive communications and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.
Our office is small enough to allow creative individuals to flourish yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive focused and self-motivated. We offer a casual work environment competitive compensation and a stellar benefits program.
KUBRA does not typically provide immigration-related assistance including employment-based work visa (e.g. H-1B) sponsorship work permit applications and extensions permanent residence (green card) sponsorship LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Key Skills
- Adobe Analytics
- Data Analytics
- SQL
- Attribution Modeling
- Power BI
- R
- Regression Analysis
- Data Visualization
- Tableau
- Data Mining
- SAS
- Analytics
About Company
We provide customer experience solutions to help companies engage with their customers through multiple channels. Discover our suite of services today.
