Head of HR, U.S.

The Head of HR US is responsible for our US HRBP functions and Employee Relations. Reports directly to the US General Manager and functionally to the Global COO/CCO HRBP Leader serving as a member of the US Leadership team which is accountable for 1500 US based members and all US business verticals that service a $18B portfolio. This engaged leader will play an important role in realizing our vision to be a purposeful and inclusive place to work focused on partnering towards a better world and enabling our members to unleash their addition to driving the global People Strategy the position requires the US HR Leader to support leadership at all levels in achieving the Corporate DLL strategy the US business objectives and delivery of business addition to strategic focus the role will closely interact with all US and Global HR Centers of Excellence and plays a pivotal role in shaping organizational culture and driving alignment across business units. This is a hands-on role that requires deep collaboration strategic foresight and the ability to influence outcomes without direct authority.

Find out morehereabout how you can unleash your full potential at DLL!

Day to Day

• Embedded in the business working side-by-side with senior leaders to translate strategy into action elevate performance and champion a people-first mindset that fuels enterprise success.
• Drive enterprise-wide outcomes by aligning people strategies with core business operations and priorities.
• Collaborate across functions to embed HR initiatives into daily workflows ensuring they are practical scalable and measurable.
• Lead initiatives that elevate member experience and business performance balancing strategic vision with operational execution.
• Influence without authority building trust and credibility across all levels to drive change and adoption of key initiatives.
• Set strategic priorities for the US Leadership Team to execute and achieve ambitions defined in the Global People Strategy/DLL Strategy and US Transformation while also ensuring best in class HR operational service levels execution and delivery.
• Drive Transformational Change for the DLL US Region and demonstrate willingness to take bold and innovative decisions to achieve DLL Strategic objectives.
• Act as a key player/driver in the US Leadership team. Provide advice coaching and challenge the US Leadership team in support of their individual leadership effectiveness as well as ensuring successful execution of overall HR related priorities for the business.
• Attract lead coach mentor and develop a team of HR professionals who embrace DLL values and ensure a best-in-class work environment for all DLL members.
• Pro-actively communicate and drive the HR agenda in a clear and inspiring way with various stakeholders/members throughout the organization.
• As the leader of the U.S. HR team this role will be responsible for directly managing HR and ER Business Partners to collaborate closely with globally managed Centers of Excellence (COEs) including Shared Services Total Rewards Talent Acquisition Talent Development & Learning a. To drive the implementation of best-in-class HR services foster continuous team development and promote the sharing of internal and external best practices to ensure excellence across all HR functions. Inspire and influence senior leadership by providing strategic counsel grounded in data-driven insights. Championing a values-driven culture foster alignment across business units and lead progressive enterprise-wide initiatives that shape regional priorities and influence global people strategies.
• In partnership with fellow global/ local HR colleagues lead a variety of people related priorities including workforce development employee engagement performance management compensation equity and inclusion sustainability and wellbeing.
• Create amazing member experiences during the moments that matter for our diverse workforce through member lifecycle management design of member journeys while driving process improvement and efficiency within the US HR Department.
• Partner heavily with all other stakeholders in the DLL network and in the HR community to ensure thought leadership and best practices are shared to ensure we deliver exceptional service.
• Plan structure organize manage and control the HR department. This includes budget processes staff and business partners compliant with corporate policies in such a way that the HR plan and objectives are achieved.
• Represent DLL and our People strategy during customer/partner interactions within the ELFA and in HR professional associations.
• Drive Equity and inclusion in the region ensuring that the local Roadmap and initiatives support DLLs ambition.

All members enjoy:

• Two working days per year volunteering for a local charity.
• Health and Wellness program including healthy food free health checks fun health & vitality activities.
• Flexible hours with possibility to work from home part of the week
• Career development opportunities: online learning member development programs.
• Check thislinkto an overview of all benefits in your region.

We not only live up to the expectations of our customers for today but also anticipate their market needs of tomorrow.

Essentials

• Proven and progressive HR experience in a senior leadership role responsible for HR strategy development execution organizational development and HR Operations.
• Undergraduate degree in field related to human resources would be preferred.
• Is inspirational and able to motivate their team members by setting a compelling direction.
• Strong business acumen: understanding of business drivers financials and an excellent influencing skillset.
• Demonstrated ability to successfully lead coach and engage with (senior) stakeholders in a matrixed organization.
• Open and engaging approach in working with people with the ability to build trust.
• Dares to speak up and leads courageous conversations with care.
• Ability to shift priorities in a fast-paced environment and act as a point of connection across various parts of the US business.

Choose Wellbeing

DLLs wellbeing ambition is to educate equip and empower members to build connections manage their mental emotional physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

• Connection Build meaningful connections with other DLL members
• Health Manage mental emotional and physical health
• Finance Provide learning opportunities to help members achieve personal financial health
• Lifestyle Maintain balance between work and life priorities

There are things that matter to our members and the wellbeing of our members matters to DLL!

Settling In

At DLL we are many things. We are team members family members community member. We are members of society members of different cultures and nationalities. Members of change. We each have different beliefs different passions different viewpoints talents and interests. We become from different backgrounds cultures nationalities and histories.

But for all of our differences we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration less hierarchy and a honest directness that enable us to integrate ideate and innovate across country lines.

Many companies say they are European American Asian or Australian at DLL we are all these places and more.

We are a cross-culture collaborative an interconnected network that comes together every single day with one goal in mind:Partnering for a better world.

Good to Know

Desired Primary Work Location: Wayne PA / Des Moines IA

Applicable Pay Range:

$187680.00 - $281520.00

DLL is considering candidates in numerous locations. The pay estimate displayed represents the typical pay range for candidates hired for this position in the desired primary work location. Pay may be adjusted outside the projected range based on geographical differentiation as well as for any other lawful reason. Additional factors that may be used to determine your actual pay include your specific skills years of relevant experience you possess and other work-related qualifications. Many candidates may start in the bottom half of the applicable pay range especially those with less experience or qualification.

This position is subject to the terms of DLLs compensation plans and policies. Further the position includes all other benefits provided to DLL employees including healthcare benefits 401k matching vacation sick leave parental leave possible discretionary bonuses and all other benefits that are all governed by and subject to ERISA plan documents and eligibility.

• Deadline for application: November 25 2025(Due to high volume of applications this requisition may close prior to posted close date)
• The selection process may involve an assessment.
• Applications via email will not be reviewed. Please apply online via our career website:
• DLLs referral program applies
• #LI-JILL
• For more information please contact our Talent acquisition partner Jill Allen via

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.

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