Assistant Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Assistant Facility Manager

What this job involves:

Work alongside the Facility Manager to oversee maintenance and repair services while ensuring exceptional client satisfaction. This role focuses on managing work orders vendor relationships and operational budgets while monitoring performance metrics and driving continuous improvement initiatives to deliver superior facility management services.

Your day-to-day tasks will include:

Create and issue purchase orders for JLL vendors and contractors Review prioritize and create work orders while determining required activities and resources for completion Monitor daily work order performance and follow up to ensure superior customer experience Assist in meeting or exceeding site KPIs and monitor SLAs monthly to identify potential issues Conduct quality analysis of customer feedback and develop effective response plans Estimate labor resources review invoices and coordinate operational safety requirements for work orders Coordinate with Account Team to source and identify new Business Partners for client services Set up and lead monthly conference calls with Business Partners to discuss performance and trends Create and publish weekly monthly and quarterly work schedules for team members and clients

Desired experience and technical skills:

Minimum of two years of facility management industry experience required. Bachelors degree in Facility Management or Property Management preferred. Basic knowledge of building systems including mechanical and electrical systems. Proficiency with CMMS email MS Office TEAMS and mobile applications.

Requirements:

Minimum two years facility management industry experience Basic computer and mobile (Smartphone) skills for various business applications Strong organizational and management skills Ability to work independently without constant direct supervision Excellent customer service verbal and written communication skills Ability to multi-task and effectively organize responsibilities Strong demonstration of JLL core behaviors: Teamwork Ethics and Excellence

Preferred:

Bachelors degree in Facility Management or Property Management Advanced knowledge of building systems and technical operations Experience with vendor management and business partner coordination Previous experience with KPI monitoring and performance improvement initiatives

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Accepting applications on an ongoing basis until candidate identified.