Food & Beverage Services Director

GENERAL INFORMATION

POSITION TITLE: Food & Beverage Services Director

LOCATION: Country Club of Landfall Wilmington NC

PAY CLASS: Full-Time Salary Exempt

CCL Community Overview

Country Club of Landfall is an exclusive and prestigious private club nestled on the southern coast of North Carolina. With a rich history spanning almost 25 years we provide our members with a luxurious and unparalleled experience. Our world-class facilities include 45 holes of championship golf tennis and pickle ball courts health and fitness amenities and exquisite dining options. We are committed to delivering exceptional service and creating memorable moments for our esteemed Members family and guests.

Opportunity

A rare and exciting opportunity awaits an exceptional leader with a passion for people hospitality and excellence. The Country Club of Landfallrecognized among the finest private clubs in the stateis seeking a Food & Beverage Services Director to lead a talented service-driven team to even greater heights.

We are looking for a visionary professional who can inspire motivate and connect. Someone who leads with compassion sets ambitious standards and cultivates a culture of pride accountability and teamwork.

The ideal candidate will bring a proven record of leadership success within private clubs luxury hotels resorts or fine dining establishments. This individual will play a pivotal role on a high-performing executive team driving innovation and consistency in service while supporting the Clubs ongoing commitment to excellence for both members and staff.

Expectations

Leadership:

• Lead by example and provide ongoing mentorship and leadership skills building with the F&B Management team.
• Provides professional image at all times through appearance dress and communication with Members guests and staff on and off club property.
• Responds quickly to Member and guest requests complaints or feedback in a friendly and professional manner. Follows up to ensure Member satisfaction.
• Helps to conduct regular food and beverage meetings providing objective and constructive feedback for the employee partners. Takes time to listen to the employee concerns and deals with any challenges in a timely manner.
• Collaborate with the Executive Chef setting pricing and keeping in tune with the market and Members desires.
• Attend and participate in weekly Department Manager meetings F&B Manager meetings and monthly F&B Committee meetings being an active and influential part of each.
• Maintain constant communication between departments and keeps other departments informed about special programs and events.
• Displays a high level of leadership values and accountability.
• Improves existing practices and services with front of the house and conduct additional training where needed.
• Follows company policies and procedures and is able to communicate them effectively to subordinates.
• Maintains the highest level of Member/Guest services.
• Generating ideas within the food and beverage department (i.e. Member events outlet changes etc.) that promote CCL as a leader in the Private Club industry.
• Establish an aggressive contact plan for new Members as well as value added programming to keep all rooms thriving.

Financial:

• Prepares annual budget for the food and beverage department. Achieves budgeted revenues controls costs and maximizes profitability related to operations.
• Formulates short- and long-term operation and financial plans for the food and beverage department.
• Communicates financial information to the Assistant General Manager and CFO on a consistent basis including up-to-date budget information and revenue growth programs.
• Ensures proper procedures for handling of financial transactions and credit control.
• Present capital requests focusing on additions/changes that will increase Member satisfaction and maintain operational stability.

People & Human Resources:

• Interviewing hiring scheduling and supervision of high functioning service personnel.
• Conduct and/or oversee training programs for food service personnel on various issues including service techniques knowledge of menu items and daily specials sanitation team building and conflict resolution; regularly test and evaluate knowledge and understanding of these expectations.
• Ensures food and beverage department is in compliance with all federal state and local laws including OSHA EEOC Wage and Hour and health laws.

Compensation

Salary is commensurate with qualifications and experience. CCL offers an excellent benefits package including:

• Medical dental vision life and disability insurance
• 401(k) retirement plan
• Continuing education opportunities including CMAA reimbursement potential
• Bonus potential

If you are a dynamic hands-on leader who thrives in a collaborative high-expectation environmentand youre ready to make a lasting impact at a premier private clubthis is your opportunity to shine!

To apply please email a cover letter resume and letter of recommendation (optional) directly to

Qualifications

Work Experience & Education:

• Minimum of five years experience required in a leadership role in fast paced food and beverage environment. Previous Country Club and hospitality experience is preferred.
• A Bachelors Degree from a four-year college or university in Hospitality Management preferred or equivalent combination of college and experience.