Commercial Manager

A bit about us...

The Sawdays group is a collection of travel brands all centred on a passion for special places to stay. Since 2017 the company has been 52% employee-owned with the rest made up of a Charitable Trust and the founding family. Were proud to be B Corp certified and recognised by them as one of the top 5% places in the world for employees.

We are leaders in sustainable and ethical travel and every team in our business plays a vital role in achieving our impact goals. Our Impact Report outlines our five-year strategy and annual objectives which form the foundation of our company-wide approach. These goals drive every decision we make and we expect all team members to contribute to their success as part of our shared mission.

This role involves working for Paws & Stay the UKs only dog-first travel website created by animal lovers to take the frustration out of finding genuinely dog-friendly places to stay. Its run on the same solid principles but with a focus on dogs in everything from the places chosen to the walks and pubs recommended.

Your role Commercial Manager

Calling all dog lovers! Were seeking someone to take up a key management role in our growing dog-friendly team. This role holds responsibility for all aspects of the business including sales marketing customer onboarding support development and operations. The ideal candidate will have worked in an online B2C environment with a record of successful business development scaling-up and growing sales without compromising exceptional account management. With a sales business development and marketing background youll bring authentic leadership skills along with the capability and motivation to inspire your team to exceed expectations and to embrace new opportunities. If youre a strategic thinker with the confidence commitment and commercial acumen to manage change we want to hear from you. This is very much a hands-on role where youll be rolling up your sleeves and getting stuck in with a small but mighty team (dogs often included in meetings!).

Reports to

Managing Director

Works closely with

The Marketing Department

Pricing & Revenue Management

Operations

Business Development

Guest Experience Team

Platform Team

Main tasks and responsibilities

Sales and Revenue Growth

• Enable the team to achieve and exceed revenue targets
• Developrobust customer acquisition and retention plans
• Improve booking conversion rates through effective sales and marketing strategies
• Identify new opportunities and revenue streams

Marketing and Brand Development

• Work with the wider marketing team to develop strategy and annual budget to meet commercial targets for growth
• Bring business insightsdata and market trends to help shape impactful marketing campaigns

Performance Analysis and Commercial Insight

• Monitor KPIs metrics and performance dashboards to keep targets firmly in sight
• Conduct regular analysis of results identifying trends risks and optimisation opportunities
• Ability to translate data into clear actionableplans
• Provide insightful reporting and recommendations to drive growth

New Place Development and Operations

• Support expansion throughidentifying and evaluating new place opportunities
• Work cross-functionally to launch and optimise newly onboarded places
• Connectbuild and develop successful partnerships with owners of our places and to ensure they receive an outstanding experience with us
• Identity opportunities to improve operational processes and performance

Leadership and Collaboration

• Inspirea small high-performing commercial team through coaching support and clear expectations
• Build reliable internal relationships to deliver cross-departmental business plans
• Lead by example with energy confidence and accountability
• Ensure our core values of sustainability and ethics are adopted

Necessary Skills and Experience

• Commercial background including in sales and marketing with a proven track record of achieving ambitious targets
• Demonstrable experience in performance-led environments
• B2C online/e-commerce background
• Experience in a senior or management role
• Leadership with clarity motivation and direction to the team
• Excellent communication and management skills
• Experience working in a small fast-growing business

Salary & Benefits

• Up to 45000 per annum

• 26 days holiday per year plus bank holidays

• Full-time 37.5 hours/5 days per week

• This role requires at least 3 days working in the office however flexi time and hybrid working is possible with the option to work some of the week from home (needs to be commutable from Bristol).

• Company pension scheme with enhanced employer contributions at 4% and an optional salary sacrifice scheme

• An employee-owned company: after your introductory period you will be eligible to a share of any dividends

• A special place to work: a colourful upcycled recycled open plan office on Bristols buzzing harbourside

• DEIBA Team: focused on diversity & inclusion efforts for our employees and customers

• 290 per year towards staying in one of our special places

• 20% employee discount and 10% family & friends discount on UK based Canopy & Stars breaks 15% discount on EU based breaks.

• 15% employee discount and 10% family & friends discount on Paws & Stay breaks in the UK.

• Enhanced maternity and paternity pay

• A volunteering day per year

• 15 wellbeing hours per year

• A Climate Journey Day policy which gives you the opportunity to earn up to two paid days per year to travel to and from a holiday destination using low-carbon transport.

• Social and wellbeing events held throughout the year

Applications

• Applicants need to be within a commutable distance of Bristol for in office working

• Closing date for applications: 4 December 2025

Our Behaviours and Values

How we work is just as important as the success we achieve at Sawdays. During your time with us you will be expected to treasure protect and embody our behaviours and values every day.

We celebrate quirkiness and difference

• We dance to the beat of our own drum

• We encourage curiosity and creativity

• We champion individuality and the special

We follow head and heart

• We are solidly commercial while flexible and human

• We are empathetic generous and supportive

• We make ethical holistic long-term decisions

We do important things brilliantly

• We use business as a force for social environmental and economic good

• We are committed to our craft and deliver with ambition and purpose

• We relish our role in sustaining a happy healthy world

We bring positive energy

• We foster a genuine spirit of togetherness and family

• We take pleasure in empowering and delighting others

• We are driven to learn grow connect and contribute

Finally

We place a strong emphasis on ethics people and the environment and it is important to us that you understand strongly identify with and are able to develop the company ethos.

We are proud to be an equal opportunity employer and an inclusive company where diverse backgrounds and perspectives are valued and where everyone can bring their full authentic selves to work.

As a Disability Confident Employer we offer a guaranteed interview to any disabled candidate who meets all the Necessary skills listed above and is a commutable distance from the office.

If you need any further assistance with your application or require the application form in a different format please email Charlotte on or call 0.

Required Experience:

Manager