National Assessing Operations Lead
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
National Assessing Operations Lead
Job No: 677833
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD
Permanent Full Time
Insurance
Pay Band 5
- Lead the delivery of initiatives and process improvement across national assessing
- Drive innovation and performance in a supportive team environment
- Career growth through collaboration and strategic impact
- Brisbane / Sydney / Melbourne
About the role
As National Assessing Operations Lead youll support the National Manager Assessing Operations to deliver strategic improvements across motor claims. Youll collaborate with internal and external stakeholders to optimise processes monitor performance and drive operational excellence.
What youll do
- Design and deliver timely insights to uplift performance across motor claims
- Gather information process map and conduct root cause and trend analysis and present recommendations to uplift performance metrics or operational efficiencies
- Lead the planning implementation and monitoring of operational changes
- Translate strategy into clear goals and actions/initiatives and execute confidently
- Support integration across the motor value chain to enhance customer experience and business outcomes
- Maintain and execute business continuity plans for key operational models
- Identify and mitigate operational risks while promoting governance and resilience
What youll bring
- 3 years experience in motor claims insurance or similar operational environments
- Understanding of risk frameworks claims systems and bot functionality
- Experience in leading projects or initiatives including data analysis and strong stakeholder management
- Proven ability to manage multiple tasks and support change initiatives
- Ability to develop and manage multiple relationships and to influence and partner with varied stakeholders across the organisation
- Excellent facilitation presentation and communication skills
- Ability to analyse complex problems and deliver clear customer-focused solutions
National Assessing Operations Lead
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation.
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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