CBS BMC- BMC Enablement Operations Supervising Associate Operations Specialist

Discipline Operations

Role Type GDS BMC Enablement Specialist

The opportunity

The Enablement Specialist is responsible for supporting strategic alignment optimizing tools and processes and developing training programs to ensure the success of our brand marketing and communications (BMC) team. This role is essential in enhancing cross-functional collaboration fostering team culture curating learning and development opportunities promoting the adoption of AI tools and managing financial and team resources for our BMC team in Canada. As the team continues to grow in size and complexity the Enablement Specialist will serve as a vital resource for our BMC leadership enabling them to drive organizational goals and objectives.

Your key responsibilities

Strategic initiatives and leadership enablement

• Drive strategic team initiatives that support the success of our All in ambitions and help align BMC capability to organizational goals and objectives
• Provide support to our BMC leadership in executing leadership strategies and initiatives

Resource management and financial operations

• Play an integral role in BMC budget management and financial reporting at a national and campaign level
• Manage and drive our BMC budget reporting accrual management invoice and team expense processes
• Support the management of our internal and external agencies to ensure alignment with marketing strategies and objectives as well as ensure compliance with relevant standards
• Tracking and developing reports on large-scale investments

Process and project management

• Develop guidelines process improvement plans and independently manage special projects aligned with business strategy

Technology enablement

• Implement and optimize internal technology solutions to enhance team productivity and collaboration.
• Manage and support external technology tools that facilitate marketing efforts and client engagement.
• Promoting and creating adoption strategies and tracking usage of AI tools to drive team efficiency

BMC talent operations

• Support Talent to streamline talent acquisition onboarding and retention strategies for the team.
• Support culture programs and activities that promote a positive and inclusive team culture
• Source opportunities and enable BMC learning and development opportunities to enhance team skills and knowledge

Measurement and Insights

• Measure and track performance marketing activities and portfolio growth report on marketing ROI always looking for continuous improvements.
• Enable our BMC team with resources and tools to measure the effectiveness of our marketing efforts
• Keep up to date with market (and marketing) trends and developments
• Conduct in-depth research and data analysis to evaluate strategic marketing opportunities for the firm

Skills and attributes for success

• Proven experience in marketing operations enablement project management or a similar role.
• Strong understanding of marketing technologies and tools.
• Exceptional project management skills and stakeholder management capabilities
• Excellent writing communication presentation development and delivery skills
• Naturally curious problem solver and independent thinker
• Critical thinking and analytical skills with ability to translate data into effective strategy
• Ability to work collaboratively in a fast-paced cross-functional environment.
• Experience with budget management and financial operations is a plus.
• Familiarity with AI tools and their application in marketing is preferred

To qualify for the role you must have

• Bachelors degree (or equivalent area of study or experience)
• Overall 8-11 years of work experience and 4-7 years of relevant experience
• Be proficient in MS Project/Word/PowerPoint/Excel - working knowledge of MS office
• Knowledge in Project Management methodologies like Agile SCRUM Waterfall etc

Ideally youll also have

• Exceptional communication skills - both written and oral
• Demonstrate strong organizational skills a proactive manner and structured thinking abilities
• Demonstrate strong interpersonal and analytical skills
• Demonstrate an eye for detail
• Be flexible and willing to adjust responsibilities to align with developing business needs
• Flexibility to adjust to multiple demands shifting priorities ambiguity and rapid change

Technologies and Tools

• Expert knowledge of Microsoft PowerPoint Word & Excel.
• Advanced knowledge of Microsoft Project.

What we look for

• Experience
• High energy
• Efficiency

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.

• Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
• Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.