Vim & Victor Shift Leader, Springfield

Springfield, VT - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Vim & Victor Shift Lead

Flagship - Springfield VA

Full-Time

About us:

The St. James is a premier sports wellness and entertainment brand empowering people of all ages to reach their peak potential. Our 450000-square-foot flagship complex in Springfield VA offers a unique combination of world-class sports venues elite training spaces recovery amenities and athletic and wellness programs. We also operate Performance Club locations in Springfield VA and Bethesda MD providing signature group classes customized performance training recovery and high-performance programming in convenient club settings. From comprehensive training to family-friendly fun lifestyle events and sporting experiences The St. James is your destination to discover your best self.

Our People & Culture:

At The St. James we are in the business of human development.Our success in delivering exceptional guest experiencesexperiences that engage inspire and delightdepends on our ability to recruit retain and cultivate team members who embody the true spirit of hospitality. We seek individuals who are committed to personal and organizational excellence who are proactive and action-oriented and who thrive in a collaborative team environment. If you have a passion for service and a dedication to continuous growth we want you to be part of our team.

What were looking for:

You take gratification in making guests happy
You take pride in seeing your teammates succeed
You seek opportunities to advance your skills
You perform at your best cause thats the only way you know how and you can make it look easy

Wed like to know about:

Your most recent dining experience and the service you received
What you enjoy about leading people
What does the word hospitality mean to you
What point of sales systems you are comfortable with
A time where you wish you would have communicated better.

Key Responsibilities:

Professionally lead shifts as the manager on duty.
Ensure stocks of inventory are maintained.
Confirm guest reservations and cancellations.
Interact with guests and members in a friendly courteous and efficient manner.
Ensure FOH team is capable of meeting standards of Vim and Victor by motivating them to create exceptional guest experiences.
Open and Close the Restaurant for start and end of business.
Ensure restaurant is clean functioning maintained up to DOH standards and prepared for daily service.
Work effectively across departments.
Ensure key admin functions are consistently carried out.
Act as the right hand to the Restaurant Manager to ensure that guests of Vim and Victor receive the best possible experience every single time.
Assist with building and training an extraordinary service team ensuring they are well trained and consistently supported and leading them through service.

Additional Qualifications:

Able to work a varied schedule that include nights and weekends
A friendly positive attitude and the ability to communicate effectively with our members and guests.
High school diploma/GED required
Prior experience in a reputable full-service restaurant.
Beverage and culinary knowledge.
A demonstrated passion for training extraordinary teams and motivating staff.
Passion and understanding of great customer service.
Understanding of food safety standards and protocol.
Extremely reliable and responsible.
Ability to organize prioritize and plan.
Effective communication skills coaching mentality calm and effective disposition when under pressure resourceful approach to problems
Ability to utilize a restaurant POS software platform
Background check and drug screening required
Knowledgeable of safety training procedures and best practices used throughout the sports and wellness industry.

Get to know us better:

job description is intended to describe the general requirements for the position. It is not a complete statement of duties responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operation of the department.

The St. James is an equal opportunity employer committed to diversity and inclusion. We welcome qualified applicants from a variety of backgrounds inclusive of their race color religion sexual orientation gender gender identity expression or orientation genetic information national origin age disability or status as a disabled or Vietnam-era veteran.

#twentry

Vim & Victor Shift LeadFlagship - Springfield VAFull-TimeAbout us:The St. James is a premier sports wellness and entertainment brand empowering people of all ages to reach their peak potential. Our 450000-square-foot flagship complex in Springfield VA offers a unique combination of world-class sport...