Digital Sales Manager

Max Life Insurance

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profile Job Location:

Delhi - India

profile Monthly Salary: Not Disclosed
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

About Max Life Insurance:

Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group an Indian multi business corporation.

Max Life offers comprehensive protection and long-term savings life insurance solutions through its multichannel distribution including agency and third party distribution partners. Max Life has built its

operations over almost two decades through need-based sales process a customer-centric approach to engagement and service delivery and trained human capital.

As per public disclosures during the financial year 2019-20 Max Life achieved gross written premium of Rs. 16184 crore. As on 31st March 2020 the Company had Rs. 68471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913660 crore.

For more information please visit the Companys website at

We Stand for:

Caring

A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance.

Collaboration

A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes thus delivers to the organizations ask. A leader who addresses challenges with a solution oriented approach to create win-win partnerships within & outside teams through inspired cooperation and teamwork.

Customer Obession

A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience.

Growth Mindset

An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance.

People Leadership

A peoples leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching empowering & motivating them to deliver superior business outcomes.


Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity.

Job Description

Job Title

Digital Sales Manager/ Sr. Digital Sales Manager

Location

Department

Agency

Function

Digital Agency

Reporting to

Digital Area Manager

Band

5B/4

Function Summary

The Digital Agency Channel is a futuristic tech-powered distribution model where insurance products are sold through digitally enabled Advisors. These Advisors leverage advanced digital tools AI-driven insights and hybrid customer journeys to deliver seamless personalized insurance solutions. The channel is designed to elevate customer experience optimize advisor productivity and drive scalable growth in digitally inclined markets. Advisors in this model are equipped to-

  1. Resolve policy service needs via digital platforms
  2. Drive renewal collections and cross-sell opportunities using CRM and analytics
  3. Deliver advisory excellence through app-based engagement and virtual consultations

Job Summary:

As a DSM you will lead the charge in shaping a high-performance advisor ecosystem. Youll recruit and onboard digitally ready Advisors coach them on digital tools and sales practices and ensure consistent activation and premium delivery. Youll collaborate with tele-caller teams use CRM dashboards and conduct digital career seminars to drive funnel efficiency and advisor success.

Responsible for

    • Advisor Recruitment
    • Advisor Development
    • Advisor Activation & Meeting WFYP Targets
    • Conducting Career Seminars for Advisors
    • Advisor Engagement

Key Responsibilities/ Key Deliverables:

Advisor Recruitment

  • Drive advisor acquisition aligned with annual recruitment goals
  • Leverage digital campaigns lead management systems and natural market outreach
  • Conduct Digital Career Seminars to onboard high-potential prospects
  • Ensure seamless onboarding: IC-38 certification URN generation and first sale

Advisor Development

  • Build advisor capabilities in digital prospecting virtual consultations and CRM usage
  • Facilitate goal-setting and activity planning using data dashboards
  • Collaborate with trainers to deliver personalized learning journeys via LMS

Advisor Activation & Meeting WFYP Targets

  • Deliver monthly quarterly and annual business targets
  • Improve advisor productivity and persistency through structured interventions (PRP/IID/GID)
  • Integrate tele-caller support and campaign leads for enhanced conversion
  • Enable hybrid sales journeys (online offline) for first-time sales

Advisor Engagement

  • Conduct webinars app-based training and gamified engagement activities
  • Promote usage of advisor apps dashboards and digital toolkits
  • Track and improve digital adoption metrics

Customer Centricity

  • Be AMLI brand ambassador & a customer champion
  • Follow AMLI sales practice to develop deep customer loyalty
  • Hold periodical customer meet to understand customer pulse & need
  • Ensure customer queries are responded to satisfactorily as per AMLI standard.

Measures of Success:

  • Advisor recruitment count
  • Advisor activation rate
  • Advisor training completion
  • App usage & adoption
  • Premium per advisor
  • Campaign lead conversion %
  • Development of advisor prospecting habits calling habits and work habits.
  • Work with Advisor on planning and reviewing of activities and goals.
  • Identify the training needs of the Advisor and work with Trainers to improve the same
  • Advisor retention

Desired qualification and experience

  • Graduate with 36 years of sales experience (BFSI preferred; experience in insure-tech is a plus).
  • Strong digital fluency (CRM tools mobile apps webinars).
  • Experience in recruitment or team handling is advantageous.
  • Excellent communication coordination and coaching skills.
  • Not more than 2 Job Changes in one year

About Axis Max Life Insurance

Axis Max Life Insurance Limited formerly known as Max Life Insurance Company Ltd. is a Joint Venture between Max Financial Services Limited (MFSL) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24 Axis Max Life Insurance has achieved a gross written premium of INR 29529 Cr. For more information please visit the company website at .

#ComeAsYouAre LGBTQIA and PwD candidates of all ages are encouraged to apply


Required Experience:

Manager

About Max Life Insurance: Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group an Indian multi business corporation.Max Life offers comprehensive protection and long-term savings lif...
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Key Skills

  • User Interface
  • Competitive Analysis
  • New Technologies
  • Business developments
  • Communication
  • Content Management System
  • Market Research
  • Internet
  • Youtube
  • Digital Assets
  • Digital strategy
  • Social Channels
  • Digital Forensics
  • A/B Testing
  • Analytics

About Company

Company Logo

Max Life Insurance , A leading life insurance company in India, offers a range of life insurance plans and policies to ensure Lifetime Protection for you and your family.

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