Travel Project Manager

WE ARE HIRING A TRAVEL PROJECT MANAGER

Ever opened a new bank account and got a weekend away Spent on fashion and received a personal styling session Picked up groceries and walked away with cinema tickets

If so youve probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC we help the worlds biggest brands drive customer acquisition loyalty and engagement with emotionally engaging experience-led rewards. From global banks to high street retailers our programs are designed shift behaviour boost ROI and build genuine brand love at the fraction of the cost of discounting and cash offers. Backed by COSMOS our all-in-one program platform we deliver personalised campaigns at scale with live data smart insights and seamless customer journeys.

Weve spent 30 years mastering what moves customers; combining deep consumer insight a global network of 100000 rewards and a unique ability to drive measurable ROI for brands.

Were 400 people strong across 15 global hubs. A collective of marketers creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking empower growth and champion the kind of culture that helps people thrive.

Here are a few things that weve got to offer:

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
• Weekly webinars to support your development through our People Academy
• Annual TLC Wellness Week and programmes throughout the year
• TLC Culture Club - including seasonal social events tasty lunches & more
• TLC Gives Back - volunteering opportunities including off site visits and volunteering leave
• TLC Rise - supporting and empowering women into leadership roles
• Frankies - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
• TLC Owners Club - Everyone that is part of the TLC experience contributes to our success which is why we all own a piece of TLC as part of our share holder scheme

This role is at the heart of our global travel business. Youll support initiatives that strengthen our product offering analyze booking data and survey responses audit products research new suppliers and keep us ahead of the competition. Youll also play a key role in UK operations ensuring seamless delivery of hotel bookings for one of our biggest clients. If youre detail-oriented highly organized and love fresh challenges this is the role for you.

What Youll Do

• Become a TLC Travel ambassador knowing our product offering inside out and supporting local markets with queries
• Identify ways to enhance our productnew suppliers new features new ideas
• Analyze booking data and survey responses to drive pricing and efficiency
• Produce regular reports and insights to identify trends and opportunities
• Conduct quarterly competitor analysis to spot growth opportunities and risks
• Support internal travel communications including presentations and marketing materials
• Create a quarterly newsletter showcasing product news innovations and campaign highlights
• Research travel trends and share insights with local markets
• Support the Group Travel Team and UK Client Services team in delivering hotel bookings for our biggest UK client including managing selected supplier relationships

Who Were Looking For

• Some experience in a project management or an operational role
• Experience in marketing tasks such as product audits analysis and creating marketing materials
• Knowledge of the travel industry (B2B hotel suppliers travel agencies)
• Ability to build strong relationships across markets
• Highly organized detail-focused and proactive
• Experience with travel tech booking platforms
• Additional language skills beyond English are a plus

Being a people-led business we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a world within the world that is free from prejudice bias and inequity.

A world where diversity is valued and celebrated and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If youre excited by everything weve told you then its time to apply!