Mid IT Specialist

Albany, GA - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

ONLY CONSIDERING CANDIDATES WITH 5 YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO ALBANY NY NOT OPEN TO RELOCATION

Join GD Resources for dynamic opportunities in business management and IT where innovation meets excellence.

About the Company:
GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference advance your career and grow with a company that values integrity diversity and continuous improvement.

Job Title: Mid-level IT Specialist
Task Order: HBITS
Agency: New York State Office of Children and Family Services (OCFS)
Location: Rensselaer NY - Hybrid
Duration: 24 Months
Rate: Depends on experience

Position Overview

The Mid-level IT Specialist will support the CONNECTIONS Project for the New York State Office of Children and Family Services (OCFS). This role provides direct user support technical assistance and training for the CONNECTIONS system - the statewide child welfare information system used across New York State.

The IT Specialist will assist users via in-person phone and email ensuring compliance with data entry requirements and supporting the ongoing implementation of new system functionality. This position is hybrid requiring 50% onsite work in Rensselaer NY.

Day-to-Day Tasks to Be Performed by Candidate Include:

Provide CONNECTIONS user support via in-person email and telephone
Provide direct on-site instruction to individual users and small groups
Provide instruction on newly released functionality
Deliver presentations to line staff
Monitor compliance with data entry requirements
Review training materials
Provide technical assistance with data warehouse

Role Definition IT Specialist (CONNECTIONS Project)

Works in the field of Information Technology experienced in the usage and support of a collection of development platforms technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.

Mid-Level (3 5 Years): Candidate is able to work independently without assistance.

Qualifications

3 years of experience providing IT support to users.
3 years of experience providing implementation support services.
1.5 years of experience providing onsite systems support in a child welfare environment. Child welfare is defined as child protective foster care/permanency or preventive services.
1.5 years of experience training staff in a child welfare environment. Child welfare is defined as child protective foster care/permanency or preventive services.
Bachelors Degree

Required Documentation

R sum
Copy of Candidate Identification (i.e. drivers license and/or passport and Visa if applicable)
Any documents referenced in the above Requested Qualifications (i.e. professional certifications degrees etc.)

GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race color religion sex gender identity national origin age disability veteran status or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment including hiring promotion compensation and benefits.

ONLY CONSIDERING CANDIDATES WITH 5 YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO ALBANY NY NOT OPEN TO RELOCATION Join GD Resources for dynamic opportunities in business management and IT where innovation meets excellence. About the Company: GD Resources is a Veteran Women...