Metaphase Support Engineer

Pratiti Technologies Pvt. Ltd.

Job Location:

Pune - India

Monthly Salary: INR 35 - 35

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Provide L1/L2/L3 support for the Metaphase (Teamcenter Enterprise) PLM system

Diagnose and resolve technical issues related to Metaphase applications databases and integrations

Handle user incidents requests and service tickets within agreed SLAs

Perform system maintenance patches updates and configuration management

Support Metaphase upgrades data migrations and performance tuning activities

Collaborate with business users to understand requirements and provide functional solutions

Work with IT infrastructure teams to ensure proper server and database configurations

Participate in change management and release processes

Requirements

Strong understanding of Metaphase (Teamcenter Enterprise) architecture data model and configuration management

Experience in Oracle/SQL Server databases and Unix/Linux environments

Familiarity with customization scripting (Shell Perl or Java) and APIs

Experience in incident management tools (e.g. ServiceNow Jira)

Knowledge of integration tools (like TIBCO Teamcenter Gateway or others)

Excellent troubleshooting communication and documentation skills

Required Skills:

DevOps

Required Education:

B.E.

Provide L1/L2/L3 support for the Metaphase (Teamcenter Enterprise) PLM system Diagnose and resolve technical issues related to Metaphase applications databases and integrationsHandle user incidents requests and service tickets within agreed SLAsPerform system maintenance patches updates and configur...