Project and Support Engineer

Surrey - UK

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Job Description

We currently have an exciting opportunity for a Broadcast Project and Support Engineer to join a leading broadcast technology company on a permanent split your time between project delivery where you will be installing configuring and commissioning new deployments and support where you will be investigating live customer systems diagnosing issues implementing changes and coordinating software fixes with the development team.

The company offer fully remote working so candidates can be based anywhere in the UK.

What youll do

Install configure test and commission software solutions across multiple concurrent projects.
Prepare test materials (video audio subtitles graphics) and deliver focused end-user training.
Document accepted customer configurations and manage upgrades rollbacks and hotfix deployments methodically.
Troubleshoot -capture logs replicate issues create high-quality JIRA tickets validate fixes and close the loop with customers.
Collaborate cross-functionally with Project Management and Development; suggest correct/expected behaviours and test code prior to release.
Support database config backup/restore and querying (T-SQL / Microsoft SQL Server).
Occasional International travel - Although remote configuration is used there are certain projects where you will be required to travel to the clients sites.

What youll bring

Background in broadcast / media technology working with broadcast software based systems
Working knowledge of Windows Server 2016/2019 IT networking information security monitoring/performance tools and hardware troubleshooting.
Beneficial knowledge includes - XML SQL (T-SQL) Microsoft SQL Server TCP/IP HTTP FTP RS232/RS422 Windows Registry RAID; Atlassian (JIRA/Confluence).
Additionally knowledge of SMPTE ST 2022/2110 NMOS standards and/or C fundamentals would be advantageous
Excellent written and verbal communication - fluent English (additional languages a plus).

If you are fully eligible to work in the UK without the need for sponsorship and are happy to work in a fully remote role then please apply now for consideration.

Job DescriptionWe currently have an exciting opportunity for a Broadcast Project and Support Engineer to join a leading broadcast technology company on a permanent split your time between project delivery where you will be installing configuring and commissioning new deployments and support where y...

Job Description

The company offer fully remote working so candidates can be based anywhere in the UK.

What youll do

Install configure test and commission software solutions across multiple concurrent projects.
Prepare test materials (video audio subtitles graphics) and deliver focused end-user training.
Document accepted customer configurations and manage upgrades rollbacks and hotfix deployments methodically.
Troubleshoot -capture logs replicate issues create high-quality JIRA tickets validate fixes and close the loop with customers.
Collaborate cross-functionally with Project Management and Development; suggest correct/expected behaviours and test code prior to release.
Support database config backup/restore and querying (T-SQL / Microsoft SQL Server).
Occasional International travel - Although remote configuration is used there are certain projects where you will be required to travel to the clients sites.

What youll bring

Background in broadcast / media technology working with broadcast software based systems
Working knowledge of Windows Server 2016/2019 IT networking information security monitoring/performance tools and hardware troubleshooting.
Beneficial knowledge includes - XML SQL (T-SQL) Microsoft SQL Server TCP/IP HTTP FTP RS232/RS422 Windows Registry RAID; Atlassian (JIRA/Confluence).
Additionally knowledge of SMPTE ST 2022/2110 NMOS standards and/or C fundamentals would be advantageous
Excellent written and verbal communication - fluent English (additional languages a plus).

If you are fully eligible to work in the UK without the need for sponsorship and are happy to work in a fully remote role then please apply now for consideration.