Client Services Manager- Security Operations

Securitas Security Services USA Incis the global leader in protective services delivering specialized guarding advanced technology solutions and comprehensive risk management across diverse industries. Our mission is simple yet powerful: to help make your world a safer place. With a legacy built on trust innovation and global expertise we provide tailored security solutions that combine cutting-edge technology with outstanding service.

We are seeking a highly organized and motivated Client Services Manager- Security Operations candidateto provide comprehensive administrative and operational support to the client team. This position plays a key role in coordinating projects managing daily business functions and serving as a liaison between departments to streamline processes and improve operational efficiency. The successful candidate will be detail-oriented proactive and able to manage multiple priorities in a fast-paced environment. Strong communication organizational and problem-solving skills are essential along with the ability to handle sensitive and confidential information with the highest level of discretion. Prior experience in administrative support project coordination or operations within a service-oriented organization is preferred.

Compensation & Benefits:

We believe in investing in our people. When you join Securitas youll receive:

Competitive Salary: $50000 - $60000 annually

Comprehensive Benefits Package:

• Medical dental vision and life insurance

• 5 accrued PTO days and 6 major holidays

• 401K with company matching

Career Growth: Continuous training and leadership development programs.

Dynamic Work Environment: Be a part of a highly engaged and results-driven team.

***this is a fully remote position but must reside in the Dallas TX area.

Key Responsibilities:

• Track & drive meeting notes & actionitems.
• AssistandsupportSecuritasManagementand the ClientData Center Security Team
• Update and manage team tracker andcalendars.
• Policies & Procedures Documentation ( creating SOPs and Post Orders)
• Develop PowerPoints presentations for team while upholding Client brandstandards.
• Manage database of facility locations and contact information for Securitasemployees.
• Maintain guard card and CPR card documentation for Securitasemployees.
• Cultivate a working relationship with Campus Security Managers and Security Team Supervisors
• Run security distribution lists for team new hires asneeded.
• Provision anddeprovision ofall new hires &terminatedSecuritasemployees.
• Oversee audits for security equipment such as radios site phones laptops etc.
• Work with the Security team on various specialprojects.
• Responsible for building strong cross-functional relationships to ensure projectsuccess.
• Adhere to LinkedIn Information and Security Standards.
• Trouble shoots problems or concerns related to equipment databases and policies and coordinates problem resolutions.
• Responsible for the evaluation of site information and communicating information to Management.
• Meet with client as directed toidentifyproblem areas and take corrective action(s).
• Provides a weekly or bi-weekly update ofprojectsand programs with client contactpointsas well as directreports.
• Provide support as needed for RDSO Compliance Specialist and Training Manager
• Work with various teams such as contingent workforce the systems team health & safety and to ensure projects are completed.

Qualifications

• High School Diploma or GED required associates or bachelors degree a plus.
• Minimum 4-5 years of experience in an administrative or office coordination role.
• Strong understanding of office procedures standard practices and basic bookkeeping.
• Proficient in Microsoft Office Suite (Word Excel PowerPoint Outlook SmartSheet Oracle).
• Excellent written and verbal communication skills.
• Ability to analyze a variety of types of data and develop recommendations and solutions.
• Excellent planning organizing and project management skills.
• Ability to communicate clearly concisely and persuasively.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to be an effective team member and handle project leadership responsibly.
• Ability to adapt to changes in the external environment and organization
• Ability to carry out multiple assignments concurrently.
• Courteous telephone manner.
• Strong analytical and organizational skills with keen attention to detail.
• Ability to maintain professionalism and confidentiality in a fast-paced environment.

What Were Looking For

• A proactive problem-solver who thrives on helping others stay organized.
• Someone whos calm under pressure friendly and service minded.
• A team player who can work across departments and with all levels of leadership.
• Adaptability and eagerness to take initiative when priorities shift.

If you are an organized dependable professional seeking to contribute to a dynamic operations team we invite you to apply and join Securitas Security Services USA Inc. today.

Company Website:

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin pregnancy genetic information disability status as a protected veteran or any other applicable legally protected characteristic.

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Client Services Manager / Securitas Security/ Dallas Texas / TXDPS License #B01835