Associate Division Director Digital Services & Applications

Salt Lake CountyA career with a purpose in the community you love!

Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community please keep reading.

What it is like to work here:

At Salt Lake County our culture is woven into all aspects of our work and our employees lives from the way we treat each other to the way we support the community. To promote and foster a fun and healthy work environment we appreciate employees through great benefits a healthy work life balance and room to grow and develop.

Surround yourself with:

Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live work and have fun. Salt Lake County is about connecting people and championing our community. Community is more than a our heart and service that bring us together.

We encourage a work life balance:

Working for Salt Lake County is more than just a paycheck. A career with /Salt Lake County includes several benefits and perks. We support our employees with 12 Holidays up to 24 vacation days 12 sick days and one personal day every year. We work in a hybrid environment giving you flexibility to manage working from home and being in office.

Additional Benefits include:

• Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution

Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees

• Health Savings account with a county contribution up to $1200/year Flexible Spending Account
• 100% county-paid Long-Term Disability and Short-Term Disability option
• Professional Development
• Plus: Onsite medical clinic childcare and gym; hospital insurance pet insurance auto and home insurance and discounts at County facilities.

JOB SUMMARY

Provides strategic development leadership and operational management of Salt Lake Countys digital transformation initiatives application portfolio and data services in collaboration with the IT Executive Team. Oversees the design development implementation and maintenance of modern applications digital innovation programs business intelligence platforms and data analytics capabilities. Partners with customer agencies to deliver innovative digital solutions that transform government services and enhance citizen engagement.

MINIMUM QUALIFICATIONS

Bachelors degree from an accredited college or university in Information Technology Computer Science Data Science or other closely related field plus eight (8) years of related experience in digital services application development or data analytics of which three (3) years must have been in a leadership position managing development teams and digital initiatives; OR an equivalent combination of twelve (12) years of related education and experience of which three (3) years must have been in a leadership position managing development teams and digital initiatives. Education may not be substituted for the required leadership experience.

Preferred Qualifications:

• Professional certifications in cloud platforms (Azure preferred or Other Vendors Solutions/Domain Specific Architect)
• Experience leading digital transformation initiatives
• Advanced degree in Information Technology Business Administration or related field
• Certifications in Agile methodologies (such as: SAFe Scrum Master Product Owner)
• Demonstrated experience with modern data analytics and visualization platforms

Due to the nature of this position the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

ESSENTIAL FUNCTIONS

• Provides executive leadership for multi-disciplinary teams across application development digital innovation and data analytics functions including all aspects of talent management performance optimization and professional development.
• Sets technical direction and standards in collaboration with Solutions Architecture ensuring teams adopt modern development practices appropriate technology platforms and maintain a culture of technical excellence.
• Oversees enterprise data and analytics strategy in concert with the County Data Privacy Officer (DPO) IT architect and critical partners ensuring all digital services meet security accessibility and regulatory compliance requirements.
• Directs the implementation of modern technical architectures to ensure scalable secure and efficient digital services.
• Drives operational excellence and continuous improvement across the digital services portfolio implementing best practices quality standards and performance metrics that deliver operational efficiencies and cost reductions.
• Leads the evaluation and adoption of emerging technologies to accelerate delivery and enhance service capabilities.
• Develops and executes comprehensive digital transformation strategies aligned with County goals that enhance citizen engagement and service delivery.
• Champions organizational change and innovation by establishing digital innovation frameworks leading proof-of-concept initiatives and fostering a culture of continuous improvement and experimentation across the organization.
• Coordinates enterprise-wide digital initiatives with IT Executive leadership and business groups to ensure alignment of resources responsibilities and strategic priorities across all digital transformation efforts.
• Builds and manages strategic relationships with internal and external customers elected officials and leadership to understand business needs align digital initiatives with organizational priorities and ensure clear communication effective resource allocation and successful delivery of transformative solutions.

KNOWLEDGE SKILLS AND ABILITIES (KSA)

Knowledge of:

• Software concepts principles and best practices for applications and architecture; design and testing; hosting and cloud-based services; Internet/Intranet technology and mobile devices
• SDLC software architecture development technologies tools and practices
• Microsoft products including but not limited to MS SQL SharePoint and MS Project
• Current and emerging technologies including but not limited to: ERP (PeopleSoft); Desktop applications (Exchange email and calendar MS Office SharePoint); Web (Explorer Google Chrome Firefox); Geographic Information Systems (GIS) AI and Agentic Systems.
• Building highly scalable applications and APIs using a wide range of open-source technologies
• Multiple software development languages
• Project management principles and techniques including project budgeting quality assessment and control and resource management Agile and DevSecOps methodologies
• Strategic planning process improvement program evaluation and change management
• County and state government business systems and applications

Skills and Abilities to:

• Establish and maintain effective partnerships through collaboration and teamwork to ensure the effective use of information technology in support of the Countys business needs
• Assess business needs gather requirements and provide creative and effective business intelligence and analytics solutions in conformance with emerging best practices and technology standards
• Develop clear requirements for internal information technology staff and third-party vendors
• Ensure IT requirements are compliant and support customer-specific needs countywide policy standards infrastructure business processes and state and federal mandates
• Effectively balance maintaining legacy systems with modernization to reduce technical debt and risk while maximizing value
• Manage expectations set realistic goals and achieve them
• Communicate effectively both verbally and in writing
• Think logically and systematically; solve complex problems; effectively apply general principles to specific conditions. Approach a problem through a logical systematic and sequential process
• Work with other Executives to jointly develop and implement initiatives projects and systems
• Work effectively in a coordinating role across multiple disciplines
• Implement and then act as an advocate for best practices and technology awareness
• Market new concepts and champion change
• Produce results within a large decentralized organization
• Act with discretion professional integrity confidentiality and good judgment in all matters
• Organize prioritize and manage projects and work assignments by reviewing establishing and maintaining project schedules.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Work duties are typically performed in a general office setting with occasional travel to agency locations throughout Salt Lake County. May require attendance at evening meetings with elected officials or community groups. Position requires the ability to work effectively in both in-person and remote collaboration environments.

IMPORTANT INFORMATION REGARDING THIS POSITION

This is an executive-level position reporting directly to the Chief Information Officer. May be required to work holidays nights and weekends as needed. Position requires regular interaction with elected officials and senior government leadership. Expected to represent the County at technology conferences and professional organizations.

Due to the nature of this position the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.