Senior Technical Program Manager (TPM)

Palo Alto, CA - USA

Yearly Salary: $ 198000 - 235500

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

About Glean:

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 100 enterprise SaaS connectors flexible LLM choice and robust APIs Glean gives organizations the infrastructure to govern scale and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core Glean is redefining how enterprises find use and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people content and activity delivering deeply personalized context-aware responses for every employee. This foundation powers Gleans agentic capabilities - AI agents that automate real work across teams by accessing the industrys broadest range of data: enterprise and world structured and unstructured historical and real-time. The result: measurable business impact through faster onboarding hours of productivity gained each week and smarter safer decisions at every level.

Recognized by Fast Company as one of the Worlds Most Innovative Companies (Top 10 2025) by CNBCs Disruptor 50 Bloombergs AI Startups to Watch (2026) Forbes AI 50 and Gartners Tech Innovators in Agentic AI Glean continues to accelerate its global impact. With customers across 50 industries and 1000 employees in more than 25 countries were helping the worlds largest organizations make every employee AI-fluent and turning the superintelligent enterprise from concept into reality.

If youre excited to shape how the world works youll help build systems used daily across Microsoft Teams Zoom ServiceNow Zendesk GitHub and many more - deeply embedded where people get things done. Youll ship agentic capabilities on an open extensible stack with the craft and care required for enterprise trust as we bring Work AI to every employee in every company.

About the Role:

Glean is seeking a Sr. Technical Program Manager (TPM) to lead complex cross-functional initiatives that shape how our enterprise AI product evolves scales and delivers value to customers.

This role sits at the intersection of product engineering design and go-to-market ensuring Gleans product roadmap is executed with clarity quality and velocity. Youll drive alignment across teams streamline execution for multi-quarter programs and help deliver delightful high-impact product experiences that advance Gleans mission.

Youll partner closely with Product Managers Engineering Leads Design and Customer Success to orchestrate end-to-end delivery while ensuring technical excellence customer empathy and cross-functional alignment.

You will:

Lead end-to-end product development programs spanning ideation design engineering and launch.
Build and maintain program plans that drive clarity across teams ensuring transparency in scope timelines and ownership.
Drive execution excellence for cross-functional initiatives balancing speed with quality.
Partner with Go-To-Market and Customer Success teams to ensure readiness for product rollouts and customer adoption.
Facilitate communication across Product Design and Engineering to align priorities and unblock delivery.
Proactively identify and mitigate delivery risks tradeoffs and cross-team dependencies.
Establish clear visibility into execution health using metrics such as velocity quality and adoption impact.
Continuously evolve how Glean plans tracks and delivers cross-functional programs thereby improving predictability and accountability.
Driving the companys Product roadmap execution ensuring alignment between product vision engineering delivery and customer outcomes.
Structuring and managing programs for major product launches platform enhancements and customer-facing capabilities.
Partnering with PMs and Eng to define clear requirements success metrics and launch criteria.
Anticipating risks resolving dependencies and ensuring smooth execution across engineering and GTM teams.
Improving execution rigor building visibility into progress blockers and outcomes across multiple teams.
Driving operational excellence through consistent program cadences postmortems and lessons learned.

About you:

BS/MS in Computer Science Engineering or a related technical field.
8-10 years of experience in technical program management with a proven track record of driving complex product programs from concept to launch in fast-paced SaaS environments.
Deep technical background in AI/ML systems LLMs and agents with an ability to translate complex capabilities into practical product impact.
Strong understanding of software product development including API design data systems and product integration patterns.
Ability to structure multi-quarter product programs with measurable outcomes.
Excellent written and verbal communication skills; able to translate between technical and business contexts.
Demonstrated ability to manage through ambiguity anticipate risks and build alignment across diverse teams.
A builder mindset; proactive collaborative and focused on enabling teams to deliver their best work.

Location:

This role is hybrid (4 days a week in one of our SF Bay Area offices)

Compensation & Benefits:

The standard base salary range for this position is $198000 - $235500 annually. Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.

We offer a comprehensive benefits package including competitive compensation Medical Vision and Dental coverage generous time-off policy and the opportunity to contribute to your 401k plan to support your long-term goals. When you join youll receive a home office improvement stipend as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.

#LI-HYBRID

Required Experience:

Manager

About Glean:Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 10...

About Glean:

About the Role:

Glean is seeking a Sr. Technical Program Manager (TPM) to lead complex cross-functional initiatives that shape how our enterprise AI product evolves scales and delivers value to customers.

You will:

Lead end-to-end product development programs spanning ideation design engineering and launch.
Build and maintain program plans that drive clarity across teams ensuring transparency in scope timelines and ownership.
Drive execution excellence for cross-functional initiatives balancing speed with quality.
Partner with Go-To-Market and Customer Success teams to ensure readiness for product rollouts and customer adoption.
Facilitate communication across Product Design and Engineering to align priorities and unblock delivery.
Proactively identify and mitigate delivery risks tradeoffs and cross-team dependencies.
Establish clear visibility into execution health using metrics such as velocity quality and adoption impact.
Continuously evolve how Glean plans tracks and delivers cross-functional programs thereby improving predictability and accountability.
Driving the companys Product roadmap execution ensuring alignment between product vision engineering delivery and customer outcomes.
Structuring and managing programs for major product launches platform enhancements and customer-facing capabilities.
Partnering with PMs and Eng to define clear requirements success metrics and launch criteria.
Anticipating risks resolving dependencies and ensuring smooth execution across engineering and GTM teams.
Improving execution rigor building visibility into progress blockers and outcomes across multiple teams.
Driving operational excellence through consistent program cadences postmortems and lessons learned.

About you:

BS/MS in Computer Science Engineering or a related technical field.
8-10 years of experience in technical program management with a proven track record of driving complex product programs from concept to launch in fast-paced SaaS environments.
Deep technical background in AI/ML systems LLMs and agents with an ability to translate complex capabilities into practical product impact.
Strong understanding of software product development including API design data systems and product integration patterns.
Ability to structure multi-quarter product programs with measurable outcomes.
Excellent written and verbal communication skills; able to translate between technical and business contexts.
Demonstrated ability to manage through ambiguity anticipate risks and build alignment across diverse teams.
A builder mindset; proactive collaborative and focused on enabling teams to deliver their best work.

Location:

This role is hybrid (4 days a week in one of our SF Bay Area offices)

Compensation & Benefits:

#LI-HYBRID

Required Experience:

Manager

Key Skills

Project Management Methodology
Project / Program Management
Program Management
Management Experience
Microsoft Powerpoint
Project Management
Microsoft Project
Budgeting
DoD Experience
Leadership Experience
Supervising Experience
Contracts

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About Company

Glean

Glean was created to deliver healthy and fresh foods - made directly from fruits and vegetables - into your hands! Sweet Potato Flour & Pumpkin Flour now available. Our team is made up of a handful of passionate people who have worked in food and agriculture most of their careers - ... View more

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