Site IT Engineer

This is an Information Technology Operations based role that supports Dearborn Truck Plant (DTP) where Americas best-selling vehicle the F150 has been built for 40 years and the Rouge Electric Vehicle Center (REVC) where the all-electric F150 Lightning is built.

As a member of the DTP IT team you will be assisting the plant in producing these very exciting vehicles for the NA consumer market. You will lend your knowledge and experience to support implementations of lean manufacturing and Factory of Tomorrow technology (e.g. IIOT platform software-defined networks next-generation error proofing and various mobility solutions and pilots) while also supporting the legacy manufacturing execution systems.

The successful candidate will be working with a global team to provide technical troubleshooting data analysis and problem resolution for the manufacturing applications & infrastructure on the plant floor including the distributed Cisco network. You will also lead various efforts to ensure applications and technology meet Fords productivity and modernization will interface daily with all business departments in the plant from industrial controls to quality to finance.

This position provides an excellent opportunity to not only expand your IT skillset but also to acquire manufacturing experience that will enhance your long-term career potential.

What youll do...

• Support a multi-shift operation in a manufacturing plant.
• Must be able to work flexible hours in support a multi-shift operation. Requires rotating schedule to support business processes. (Days nights and potentially weekends).
  • Shift schedule is published in advance on an annual basis.
• Providing technical support and troubleshooting assistance to end-users on the plant floor.
• This includes diagnosing and resolving hardware software and network issues as well as providing training and support to help users effectively utilize technology.
• In addition to your technical expertise you will also be required to perform physical activities such as moving assets and equipment around the plant. This may involve lifting carrying and pushing heavy objects so you must be physically fit and able to work in a demanding environment.
• To be successful in this role you should have a strong understanding of IT systems and be comfortable working with a variety of hardware and software applications.
• You must also have excellent communication skills as you will be working closely with end-users managers and other IT professionals to identify and resolve technical issues.
• Provide technical support (IT applications infrastructure operating systems end-user-productivity tools) to plant business customers throughout the manufacturing plant.
• Interface with corporate IT and business owners to prioritize improvement efforts.
• Support plant floor systems/PDO teams in resolving incidents: Provide triage and business continuity plans support escalations provide hands and feet to support teams and other global teams (e. g. DBA Server Operations Network Operations) as necessary.
• Focus on the integration / long term maintenance of applications and hardware.
• Assist plant IT Manager with managing assignments and workload.
• Develop maintain and share accurate support documentation.
• Support of local network equipment in a Cisco based environment.
• Support of local applications across both physical and virtual server environments: Windows Linux and CAAS.
• Support of Factory of Tomorrow deployments and expansion efforts utilizing IIOT platform software-defined network Apple iOS devices and Android-based equipment.

Overall this is a challenging and rewarding role that requires a unique blend of technical skills and physical abilities. If you are a motivated and dedicated IT professional looking for a new challenge we encourage you to apply for this exciting opportunity.

Youll have...

• High School diploma or equivalent
• 2 years of experience supporting Enterprise IT in areas such as:
  • Dell PCs Dell Laptops HP Printers and HP Server
  • Windows server and Windows Active Directory/ADFS
  • Server administration; Windows (2012) or Linux
  • Familiar with Cisco routers and switches to include basic staging troubleshooting and cable installation.
  • Experience with Office365.
  • Strong written and verbal communication skills

Even better you may have...

• Bachelors degree Computer Science Information Technology or related.
• A strong desire to learn manufacturing operations and business practices from an IT perspective is required.
• A willingness to learn and adapt to new technologies is required.
• Ability to multi-task; managing multiple tasks
• Work efficiently and effectively with diverse cross-functional teams under stressful circumstances
• Ability to communicate effectively with business users and IT professionals including globally distributed teams.
• The ability to adjust communications appropriately for the audience across all levels of management and technical knowledge.
• Motivated self-starter
• Identifying investigating and solving problems without supervision
• Manufacturing experience is preferred but not required.
• Willing to learn Cisco software-defined architecture (SDA) troubleshooting and implementation.
• Knowledge of Openshift CAAS hosting
• Knowledge of MQTT messaging protocol
• Experience with Android and/or iOS iPhones iPads.
• Experience with SharePoint.
• Experience with Office automation Windows PCs & Printers
• Any plant floor automation experience is highly desired (Control systems PLCs etc.)

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:

Immediate medical dental vision and prescription drug coverage

Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more

Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more

Vehicle discount program for employees and family members and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays including the week between Christmas and New Years Day

Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits click here:
position is a range of salary grades 5-7.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

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