Service Coordinator (Native English)
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Donaldson is committed to solving the worlds most complex filtration challenges. Together we make cool things. As an established technology and innovation leader we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn effect change and make meaningful contributions at work and in communities.
Were looking for a Service Coordinator to coordinate the Aftermarket products and services for our customers in the UK and Ireland.
In this role youll be the essential link between our technicians customers and internal departments - ensuring everything runs smoothly from order to execution.
Key Reponsibilities:
- Coordinating service engineers schedules and customer visits
- Managing service contracts and customer purchase orders
- Acting as the main contact between parts availability customer appointments and technician planning
- Supporting the growth of our Service business in the region
- Monitoring technician utilization and maximizing chargeable hours
- Handling invoices corrections and material returns
- Collaborating with sales logistics finance and production teams to ensure customer satisfaction
Minimum Qualifications:
- Experience in administration logistics or customer service
- Higher education or equivalent through professional experience
- Strong communication and organizational skills
- Fast learner proactive and a true team player
- Comfortable managing multiple tasks and priorities
- Proficient in MS Office and general computer tools
- Native level of English is required
What do we offer
- Permanent contract
- Flexible work schedule (7.00 - 9.30 to 16.00 - 18.30)
- Hybrid working model (3 days of remote working per week)
- Shuttle bus from Plaza España (Barcelona city) to our office (Terrassa)
- Presential onboarding process for 1 month
- Attractive compensation package (including meal allowance & telework expenses)
- Multicultural work environment free coffee & fruit during office days social benefits
Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.
Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers Donaldson Company Inc. website and any communication from a Donaldson recruiter would be sent using a email address. If you have any questions about the legitimacy of an employment opportunity please reach out to to verify that the communication is from Donaldson.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race gender color disability national origin age religion union affiliation sexual orientation veteran status citizenship gender identity and/or expression or other status protected by law.
Required Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
Donaldson Company, Inc. is a global leader in providing engine and industrial air, oil and liquid filtration solutions.
