An Assistant Executive Housekeeper is responsible for supporting the Executive Housekeeper with the cleanliness and upkeep of the entire hotel which includes public area rooms. This position oversees the daily operation and control of the Housekeeping Department in compliance with the housekeeping policy and Hilton position reports directly to the Executive Housekeeper.
What will I be doing
Oversee daily housekeeping operations
Routine inspections in all housekeeping areas including public areas.
Supervise housekeeping measures which service the health and safety of team members and guests.
Report on furnishings and installations ensuring they are kept in good condition.
Ensure an appropriate standard of conduct and management of the housekeeping team.
Communicate with Executive Housekeeper on all relevant matters pertaining to the operation of the department development of the team and opportunities to wow the guest.
Deputise in the absence of the Executive Housekeeper.
This is a full-time position 40 hours per week Tuesday to Saturday.
EOE/AA/Disabled/Veterans
What are we looking for
An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
A successful track record of supervising a team
Experience with commercial awareness and cost control capabilities
Interpersonal and communication skills
Committed to delivering high levels of customer service
Ability to work under pressure
IT proficiency
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on rotating roster
Strong organizational and problem-solving skills
Strong communication skills
Familiar with Property Management Systems in particular OnQ
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travellers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Required Experience:
Manager
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.