AWS Utility Computing (UC) provides product innovations from foundational services such as Amazons Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2) to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization youll support the development and management of Compute Database Storage Internet of Things (Iot) Platform and Productivity Apps services in AWS including support for customers who require specialized security solutions for their cloud services.
Key job responsibilities
- Work proactively to solve potential problems and inefficiencies. Communicate clearly and collaborate with others to deliver results with minimal supervision.
- Participating in 24/7 on-call rotation to troubleshoot high severity issues.
- Analysing dashboards and investigating metrics with the vision for improvements.
- Troubleshooting and diagnosing problems and working on solutions.
- Create and maintain Standard Operating Procedures (SOPs) and runbooks for documentation.
- Discuss radical new approaches to automate operational issues assess risks and develop creative solutions.
You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: day in the life
WHAT DOES A SYSTEMS ENGINEER DO AT AMAZON
Amazon has a collaborative purposeful and enthusiastic environment where we Work Hard Have Fun Make History. On a typical day engineers might dive deep into understanding the root cause of a customer issue investigate why a metric is trending the wrong way and consult with senior engineers at Amazon. We own our services and believe in making out-of-hours support as painless as possible. To achieve this we implement Operational Excellence best practices and strive to automate manual processes.
Our Systems Engineering roles help engineers develop a broad range of skills. They utilise their Linux skills to troubleshoot innovate fixes and workarounds keep software up-to-date and provide data and metrics that help manage the capacity and efficiency of our services. They draw on their networking knowledge to identity and troubleshoot network connectivity issues. They communicate clearly and collaborate with others to deliver results. They are self-starters comfortable dealing with ambiguity and change. They are customer-obsessed always looking to understand customer pain points and find resolutions quickly and completely.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
- Bachelors degree in Computer Science or other technical degree or related experience
- Knowledge of networking fundamentals
- Experience working in a 24/7 production environment
- Experience in Linux systems administration and/or development
- Experience working in at least two of these languages: Python Java Perl PHP Ruby or Bash/Shell
- Knowledge of configuration management systems such as Puppet Chef Ansible or related systems
- Experience in site reliability engineering (SRE) systems engineering systems administration DevOps security administration or network administration
- Experience in network capture and systems troubleshooting
- Experience building scripts tooling and automation for large-scale computing environments
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (
to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.