Senior Associate, Product Design

London - UK

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Closing Date:

21/11/2025

Group:

Online Safety Group

Management Level:

Senior Associate

Job Type:

Permanent

Job Description:

Please note that this role will close at 00:01 on Friday 21 November and therefore we advise getting your application in by no later than midnight on Thursday 20 November.

About the team youll be part of

The Online Safety (OS) product team is responsible for developing and delivering innovative products that enhance online safety. The team focuses on creating user-centric data-informed solutions that address the needs of various stakeholders within the organisation and beyond. The team plays a crucial role in supporting Ofcoms mission to ensure a safer digital life in the UK by leveraging technology and data to inform decision-making and drive impactful outcomes.

The purpose and scope of the role

Were looking for a thoughtful pragmatic Product Designer who thrives in data-rich environments and can lead design efforts across the full product lifecycle. Youll work closely with product managers engineers and stakeholders to shape intuitive elegant experiences that solve complex problems. Its as much about service design as it is experience design. This role requires someone who can operate independently mentor others and champion design quality and consistency across the team.

Your Key Responsibilities

Lead end-to-end design: from discovery and ideation to wireframes prototypes and final UI.

Collaborate cross-functionally to identify user needs business goals and technical constraints.

Translate complex data concepts into usable visualisations workflows and interactions.

Define journey diagrams key UI principles and feature briefs.

Conduct and synthesise user research to inform design decisions.

Run workshops and user testing sessions (in-person and remote).

Iterate designs based on feedback and data (qualitative and quantitative).

Contribute to and improve design systems and tooling.

Ensure usability accessibility and simplicity in all design work.

Mentor junior designers and promote design thinking across the product team.

The skills knowledge and experience youll need for success.

Technical Knowledge and Experience

Demonstrable experience and service design skills including experience delivering 0-1.

Experience in designing digital products (not just websites) in a professional setting.

Experience designing for data-rich or AI enabled products.

Expertise in using design and prototyping tools including Figma Adobe XD Miro and/or equivalents.

Solid grasp of usability accessibility and interaction design principles.

Decision-Making

Building solutions: Develop creative ideas and options to address complex regulatory issues using your design skills and evidence about users to develop well-founded solutions.

Trailblazing ideas: Bring creative and original ideas that improve Ofcoms digital services our users experiences and regulatory outcomes.

Ability to work in ambiguous complex or evolving problem spaces.

Project Management

Executing plans: Organise tasks set clear goals and communicate progress with colleagues and partners to meet a challenging product roadmap.

Embracing change: Remain flexible in the face of change such as changing policy/regulatory requirements project or technical challenges and evolving understanding of user needs.

Personal Accountability

Owning accountabilities: Take responsibility for your projects workstreams and actions ensuring your work enables the wider programme team to deliver.

Relationship Management

Harmonising work: Work effectively within multidisciplinary teams understanding different specialisms sharing information openly and collaborating to achieve shared goals.

Comfortable working directly with product managers engineers and stakeholders.

Communication

Articulating ideas: Express your ideas thoughts and design work in a clear and concise manner supporting technical and non-technical teams.

Desirable

Experience in a complex regulatory policy legal or compliance-focused environment.

Inclusivity Statement

Ofcom has a clear mission: to make communications work for everyone. To be able to deliver on this we want our organisation to reflect the diversity of background experience upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible no matter your social background age ethnicity sexual orientation gender or disability.We also warmly welcome applicants who are returning to the workforce after a break for whatever reason. If you have taken time away and are ready to rejoin we look forward to reviewing your application.

Where positions are listed as full-time we remain open to reduced hours part-time arrangements job shares and other flexible working options. From day one we champion flexible work arrangements to accommodate individual needs. You can read more about our Rewards Benefits and Well-being on our careers page.

Our recruitment processes prioritise accessibility and inclusivity. If you need adjustments information in an alternative format or prefer to apply in a different way please contact us at or call 0.

As a Disability Confident Leader we offer interviews to disabled applicants who meet essential criteria for advertised roles. Learn more about this scheme here. Experience:

Senior IC

Closing Date:21/11/2025Group:Online Safety GroupManagement Level:Senior AssociateJob Type:PermanentJob Description:Please note that this role will close at 00:01 on Friday 21 November and therefore we advise getting your application in by no later than midnight on Thursday 20 November.About the team...